Subscriber Discussion

"The Lack Of [Integrators] Disqualifying Customers Is Infuriating" Says Manufacturer

UM
Undisclosed Manufacturer #1
Mar 03, 2023

As the manufacturer rep, the lack of disqualifying customers is infuriating.

"Hey man can you jump on a demo of your solution?"

*** **** *** **** ** *** the ********** ****'* **** *** *********, budget, ***** ********, *******.

******: **** ******* *** ***** **** an ******** **********:"* ******* ***** **** ***** *** My ***** **** **…" **** ******** Integrator

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JH
John Honovich
Mar 03, 2023
IPVM

* **** **** *** *** ********** since **'* ** *********** ***** *** another ************ ****** ** ********* *** issue:

** * ************, * **** *** an ***** **** * ****** ****** to **** *** ** *** ****, only ** **** *** **** ***'* know **** ****** **** ****/****, ** anything. ** * **** ** *** blind ** **** ***********... * **** dealers *** * ****** ************* ** what ***** ********/********* **** ** ** able ** **** ** ******* *****...

**** ** *** *****? ***********, ** you ** ** ******? *************, ** this * ****** ******* *** ***?

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KG
Kenneth Glenn
Mar 08, 2023

* *** *** ******* ******* ** manufacturer **** **** ** **** ***** products *** **, **** *********** ***** equipment ***** *** ****** *** ***** equipment ** ********. **** *** **** some ********* **** **** *** **** with ***** ******* ******* ****** ***** are *** ** *** ********. * am ******* **** * ************ ** the ****** ****** ** **** ** that *** *** ******* * ** POE ****** ** * *** **** WIFI, **** **** ******** ** *** field ** ******* **** *** ******* support *** ***** *********.

UM
Undisclosed Manufacturer #1
Mar 03, 2023

*'* *** *** *** ***** *** comment. *****'* ********* ************* *** *********** can **** ** ******. *************.

* **** ** **** ** ***** dealer/partner * ***** *** **** *** and ****** *** *** ** ******* fits ***** ********. ** ******. ****** 15 ******* * *** **** ******* that ******* **** **** ** ******* and *'** ******* *** ********* ** the **** **: "****, ** ******* you're ******* *** [******* *] *** [Business ***** *] *** ** ***** [Feature *, *, *] *** [******** Model *]. **** *****'* **** **** a ***."

*** *** * **** ******** *** are ******* ***** *** ******* ******* of ******** *** *'* ****** ** get ** *******.

*********** *** *****--**** **** *** ********* vendors ** ***** **** **** * customer ***** ****, ****'** **** **** the ***** *******. * ******* **** saw * **** ** ** ****** ago, ****** ** *** *** **** no **** *** ** *****, *** alone *******.

"*'** **** ** ***, **'** **** on * **** **** **!"

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UI
Undisclosed Integrator #2
Mar 03, 2023

** ***'* *** *** ************ ***** unless ** **** **'* * *** for *** ******** ** **** *** for * **** ** **** ******** system. *'* **** ***** *** * lot ** ****** *********** *** ***** but **'** *** ****** ********** ** trying ** ***** *** (** *****'*) time.

**'** **** *** **** *** *********** with ******* ************* *** **** ********** underwhelming ****** ***** *****. **** ******* was ******* ** *** ********, *************, or **** ****** ***** *** *********** large *************.

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U
Undisclosed #3
Mar 03, 2023

** ****** **** ** ************ **** for ***** ****** **'* *** * very ******** *** **** ** * "show ** *****". *** *** **** majority ** *****, ** **** **** than ****** ********* ** ******** *** technical ****** ** *** ******* ** support. **'** **** ********* **** ********* in *** ******* ** ******* **** the ******/********, ***** *** ****** ********* of ***** ***** *** ************* ******. Sometimes ************ **** ***** *** **** on ******** ******** *** ****** "****" by *** *** **** ** ** but ****'* ******** ** *** ******'* interests.

*** ******* ******** ** *** ***** the ********** ******** ******** *************, *** the ************ ******** *********** ********* *** ******'* interests, **********, *** ***********. *****'* ******* more *********** **** ******** * *** with "*******" ********* *** **** ******* through * *********** ********* ******** **** a ****** *** ***** ******** ****** be ******** **** *** ** **** room.

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UE
Undisclosed End User #4
Mar 04, 2023

**** ** *** ** ****** * self **********. **** ** *** *********** we **** ****** **** **** **** understanding ** *** ******** ***** *** actually ** *** **** * ***** of ********* ** *** ******** **** rep. ** ***** *** *** ************ and ******* **** ** *** ***********. Since **** ***'* ******* ** **** an ********** ** *** ***** *******, we *** ** ******** ** ********** to ******, ******* *** ******* *** product.

*******, ****** *** *** ******** ******* integrator, ** **** *** ****** ******* with *********** ******** ********* *** *********** our **************. *** ** ***** *********** staff *** **** *********** *** ******** needs *** ************** ****** **** ** integrator, ** **** ******* ******** *** knowledge ** *** ******** *********. ** end ** ******** *** ********** ********* and ****** $*** ** **** *** the *********.

** ** ********** *** "************" ** as * ******** ******* ***** **** lost * $** **** *** ** would **** ****** * ********* ********** since, ** *** **** ** *****, the ********** ** ****** **** * middleman *** *** ******** *** ***** fix *******.

***** *** ******* ************* **** ***'* have **-***** ********* *** *********** *** more *****.

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SD
Shannon Davis
Mar 06, 2023
IPVMU Certified

**** ** ****. **** ********** ** even **** ** **** * **** visit *** ***** ** ******* *** us. *** ***** *** ** **** to * ******** **** **** ******** a ***** ** ***'* ** ********* properties *** **** ****** ** *** cameras. ** ****'* ** *** **** so ** ****** ** ****'* *** what *** *********.

***** *** *** *** **** ******** installed. * *** ** ****** *** customer ** *** ** *** **** on *** *** ******* ** ** do **** ** ********** **** *** just *** ***** **** ** ***'* regardless.

***** *** ***** ******* *** **** and **** ** *** ******** ***** their ***** *** *** ******* *** or **** ******* ***** **** *** the *****. *** ***** *** ******* then *** *** ****** ******* **** is ***** **** *** * ********** different ******* *** *** ***** ******* is * ***** ** ****.

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UM
Undisclosed Manufacturer #5
Mar 06, 2023

*** ********, ** * ***, * have ** **** **** **********, *** a ******* ****** ** ****, ** get *********** ** ***** ** **** their ******** *************.

**** ****, *** ******* **** ******* bring ** ** ** *** *** technical *********, ******** ** **** ****. They ***** ** ** *** ******* just *** ** *** *******...*** ** the ***** ** ********* *** ** just ***** *** * ********** ******* and **** **** *** ** **** explore *** ****** ** ** ******. In *** ****, ** ******* **** to **** ****, *** **** *** not **** *** * ********** ****** to ***** **** **** "*********" *** line, *** **** ** ** *** backs ** ***** *****.

******, **** ***** ** ** ** help ***** * *******. *** ******** is ************, *** ****** ** ****, the ****** **** ** **** ***, and *** **** **** ******* *** has ************ ** ******* ******** ***** this **** ** ** **** ** discuss ***** *** ****'* ***********, ***.

** ***** **********, * ** *** do ***********.

** * ******* * ******* *** a ******* *** ** *** ** these ******, * **** ******* **** I ** **** ******* ** *** project, *** **** *** ********** *** proposed. * **** ********* *** ** get *** ********** ** *** ** this ***** ** ** ** ***** wasting ******, ****, *** **** ***********, the ********'* ****.

** * **** **** ******* *****, unfortunately, * ** ************ *** ****** in ** ***** * ******** **** should **** **** "************". * ***** end ** ******** *** ********** ** walk ****, ** ****** ** * can, ******* ******* ***** ********.

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Avatar
Salvador Gutierrez
Mar 08, 2023

** *** ***** ** *****, ** seems **** ** *** ***'* **** a ****, ***'** ****.** ******* *** may *** **** ******** *** **** future ******* ***** ** *** **** failed ** ******* ****.** *** **+ years * **** **** ** *** Security/Life ****** *****, * **** ******* that ** *** ***'* ***** **** every ************ (* ***'* ** ***** points) ******* *** *** ** ** not, ***'** **** ********* ****.** ** Dad *** ** *** "**** ******* for *******".

** *** ****** ** *** ** family **** ** ** ********, *******, and ***** ** **** ***** ** Security/Life ******.

SD
Shannon Davis
Mar 08, 2023
IPVMU Certified

***** **** ********* ** **** **** is **** *********** ** ************* ******* features ** * ********* **** ****'* available *** *** *** **** ********** is * **** ********* ******* *** can ****** ****.

UI
Undisclosed Integrator #6
Mar 14, 2023
IPVMU Certified

********** * *** *** ******** ********* all *** *****. ************* ******* *********** "leads" **** *** ********** ***********!

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Avatar
Scott Zuniga
Mar 20, 2023
IPVMU Certified

*’** **** ** *********** **** **** a ************ *** ***, ******* * can ******* ** ******. **** * typically ***’* ****** ** ** *********** bids ******* ** ** ** *************. Those **** ** ** * **** to *** ******.

Avatar
Scott Zuniga
Mar 20, 2023
IPVMU Certified

**** * ***** ** ********** ** run * **** **’* ******* **** in *** ***** ******* **** *** prospect ** **** ********* *** ****** to *****. ** **** ***** * understand **** ***** *** * *********** them **** *** ************ ****** *** demo *** *** **** ** **** address ******** **** ***** ** ***** core ***** *** ***** *** ** two “***” ******** ** ***** ** time.

”**********” ***** ** ** **** **** each ********; ********** **** *** ******, and *** ************ *** **** *** integrator. *********** ****** ****** ******* ***** prospect ****** ****** *** ************ *** to *** * ****. ****, ** a ************ *** ** **** ** integrators ******** **** *********** *****, **** need ** *** ******* ***** ********** their ***********. (* *** ****)

** * ************ *** ****** *’* a *********, **** ****’** ******* **** they ***’* **** *** ***** **** customer **. ****** **** *** ******* direct ** *** ****, ** ***** case, *** ***** ** ****.

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