Having been member on and off for for while, John has, believe it or not, somewhat milder than he used to be. :)
I big criticism I have is that site needs to cater more to end user. I find the reviews and tutorial don't go far enough. Integrators obviously will know as they are the pros. But for end users like me were struggling to learn and support access control and video surveillance.
NOTICE: This comment was moved from an existing discussion: Downloading PDF - I Feel As If Having A Paid Pro Membership Is Not As Important To IPVM As Customers Who Have A Group Membership