IPVM | IPVMU Certified | 03/07/18 11:08pm
I will look into this in the morning and let you know if we have this issue with our cameras.
Thank you Rob for looking into that. You are correct. We did verify that it does change correctly. Our technician was using Chrome and didnt realize 2 things
1. The password was not actually changing using chrome
2. This particular VMS changes the password through the configuration of the VMS connecting to the camera. So when you changed the pw in the VMS it was actually updating the camera.
Both issues together was causing some major confusion.
Thank you again for confirming. Much appreciated!
I ran into a similar problem with our Sony cams and password changes. I've also run into it on older hardware that uses java based web controls like electric meters and door access. Turns out the only browser that worked was IE (an older version I keep around just in case). I am guessing ActiveX was the missing link.