Here's the scenario:
"I had one idiot of a tech come out and deploy an Arecont system years ago. The customer called me and told me that one of the cameras never worked, I was out of the country and didn't have any employees at that time so I told the tech to go back and fix it. I told him to check the RJ45 crimps first and then troubleshoot from there. Well the idiot swore up and down that the RJ45 was done correctly and started to troubleshoot randomly. He called me 7.5 hours later and said the 'camera is broken,' I told him to redo the RJ45 crimps and reluctantly after 30 minutes of arguing he did it and 2 minutes later the camera was working. I told him I would pay the bill but he was never going to get another job from me and that he gets a bad name for his garbage inept service."
What do you think?