IPVMU Certified | 04/27/15 03:45pm
but the Exacq RSM is refusing to allow the sale of Enterprise VMS licenses because he "needs the hardware sale on this one" (referring to selling 6 Exacq LC series boxes).
Wow. Is this the main barrier stopping you from using Exacq here?
It sounds like SNMP monitoring may help. Without getting too simplistic here, maybe PRTG could handle this for you.
You are only looking for simple notifications (i.e. if a device stops responding to ping), and depending on what specific results you're looking for on the NVR's, PRTG might get you there.
The good part about this is that PRTG now allows up to 100 sensors free forever, well within your 19 IP devices (essentially each device could have 5 sensors on it, plus a few extra).
Only a single sensor (a ping sensor) would be 'needed' on the IP cameras, while the NVR's can have additional sensors tied to it (such as CPU health, disk usage, etc.). You could possibly even benefit further from the additional sensors by monitoring your switches (throughput, etc.).
PRTG is not the only free solution, but it's one I've used lightly in the past. Others such as Spiceworks and SolarWinds have solutions also (either free trials or outright free software).
Here are some links to them in case you're interested in looking into them further:
ESM and enterprise are typically used to meet our largest customers most complicated needs. In order to increase end-user satisfaction, we limit the installation of these products to our most experienced and trained dealers. If a non-certified integrator wants to buy the product, we prefer that they use our hardware to ensure the integrity of the ESM/enterprise installation. Ultimate goal is to have a solution that the end-user and our integrator partner can count on. -John Becker, Tyco Security Products - Video Portfolio
Putting the Exacq EHM completely aside I would recommend a device made by a company called ihiji. You simply plug it into the network and it will find all the devices on it. You can monitor IP cameras, switches, routers, etc. and can setup notifications to be sent if any device stops responding. It is pretty unique. You can see the health of all devices via a web portal. If I remember correctly you can even log into the local webservers of the cameras and such via a cloud-based portal with no port forwarding or anything required.
It's worth looking into and it is much simpler than configuring some of the other ones like Spiceworks and the rest. There is a charge for the device and a monthly but it is way cheaper using the EHM and it will monitor more besides the server and cameras. Also, you get web access via their portal to all of your devices so it actually does more if you want on the monitoring side.
Well, it's not an ad-hoc requirement, it's listed clearly on the website...
The good news is that I expect that the 'within the first 90 days' statement is evidence of a good-faith fast-tracking of the certification process. Do a little extra paperwork, promise to go to training soon, and you could be good to go.
I'm a PM at Aimetis and perhaps our Enterprise Manager product could be interesting. More info is here: http://www.aimetis.com/EnterpriseManager/
It provides health monitoring in addition to automated software updates, etc.