Recent Netgear VueZone Outage

Back on May 8 I received a message from Netgear VueZone support apologizing for an ongoing outage with their service that apparently prevented the ability to retrieve/view video 'clips.' I do not have an active account, but am probably listed as a customer from before Netgear acquired Avaak:

We apologize for the continued issue, impacting your ability to retrieve and...

***** *****. *** ** *** ********** ** *** *****, ** has ***** ** ****** **** *********** ** ************. ** **** identified *** **** ***** *** *** ** *** ******* ** testing *** ***. ** ****** ******* ** ******** *** *-* more ****. **** ********** ********, ** **** **** *** * follow ** ***** ********** *** ***** *** **** *****. *****, we ********* ********* *** **** *************.

***** ***,
*** ******* ******* ****

**** *** ** * ******-** **** **** *** ***** *** resolved, *** ******** ** ****** ** ***** ****:

*** ***** **** *** ******** *** ******* ** **** ****** from *** ******* ******* ** *** ********.

*** ********** ** *** ******* ******** ** ** ******* * substantial ****** ** ******* ** ****** **** *** ***** *** adequately ******** *** **** ** ***** ***** ** *** ****** were ********** ********. ********** ** *** ***** **** ******** ******* to **** *** ******* *** *** ****. ****** **** * moment ** ******** *** ****** ****.

**** ** *** **, ******* ******:

** *** *** ** *****, ******* ******** **** *** **** available ***** ***************:**** (***)**** *******. ** ********* ********* *** *** ************* *** ********** your ********.

*** **** ***** *** **** ********** *** *** *********** **** is ** *** ******* ** ********** * **** ***. ** will **** *** ** ****** **** ** **** ** ********* time **** *** ******** **** ** ********.

**** * ******** ***** **** ***** *** **:

** ********* *** *** ********* ********** ** **** ******* *******. The ****** ** ** ******* ** * **** ********** ***** resulted ** * ******* ***** **** ** ********* ********* *********** and ******* ********* ******* ** *******. ** ***** *** ***** you ***** ** ** *** **** *** ********** **************** **** seriously. ** ********* ********* *** *** ************* **** *** ****** and *** *** ******** ****** ** **** ******.

*** ******* **** ******* (*** **):

******* ******** *** ***** *********. *** ********* ********* *** *** length ** ******* ************ *** *** *** ************* **** *** have ******.

** **** ** ****** *** **** *** ****** ** ******** in ** *** ******** * **** ** ***** ** *********** support *** *******. *** ***** **** **** ******* ****** *** clock ** ******* *** *******. *************, *** ****** ** **** issue ******** **** ***** ** *** ******* ****** ***** ******** extensive *********** *** ******* ********* ******* ** *******. *** ******** we *** ********* **** *** ********* ***** ****** *** ***** was * **** *****, ** *** ********** * **** ****** audit ** ** ****** ** ***** ******* ********* ****** ** the ******.

******* *** ******* ************* ****** *** ******* *** **** ** the ***** ******* ********* (******, ********, ***), *** * **** is * **** **** **** *** ****** ** ******* ** any ************** ***, ****** *******.

********* **** *********** * **** ** *****: ** *** ******* provider's ****** ********, ***** *** ** ***** ********* *** ****** problems.

****** ******.

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* *** ***** ****** ** ****, *** *** ******** *** primarily ******* **** ******* * **** *** **** ******* *** years.

* ***** **** *** ****** *** **** *** * **** integrators *** ***** ***** ******* ***** ********** ** ***** ******* or ********* ** *** **** ****** ****** *** ** ** it.