Subscriber Discussion

Recent Analytic Experience?

UI
Undisclosed Integrator #1
Oct 16, 2017

I have a client looking to move to an NVR platform from their existing analog installations and may be interested in setting up their own video monitoring station.  They only have a small overnight staff in their control room so using a grey screen set-up to alarm on human and vehicle intrusion would be critical for them.  They have looked at Avigilon and Aimetis but seem to really like the Exacq software which means it would have to reside on the camera.  

Looking for feedback on anyone's recent experience with analytics.  What works and what doesnt?

UM
Undisclosed Manufacturer #2
Oct 23, 2017

Disclosure: I work for Aimetis

If you're set on using Exacq and edge analytics then you could use our Outdoor Object Tracker (http://www.aimetis.com/Embedded/outdoor-object-tracker.aspx). You would require a compatible Axis camera for that. Then you could alarm into Exacq with I/O or TCP messages.

See these KB's for more:
http://www.aimetis.com/KB/10359
http://www.aimetis.com/KB/10353

If you are still open to options for a VMS then give Aimetis Symphony V7 a serious look. Our analytics are built natively into the product. Going this route would allow you to use whatever cameras you would like.
http://www.aimetis.com/Symphony/

UI
Undisclosed Integrator #3
Oct 23, 2017

Senstar/Aimetis had good analytics but my company has decided to go another route.  (See below) There are a number of very good analytic’s companies right now and one of the safest bets, in my opinion is AgentVI! They are open and work with any of the mainstream VMS manufacturers. They have great support also. I would stay away from any embedded analytics as this ties you to a company’s VMS.  Best of breed is still the best way to go!     

There is too much uncertainty at Senstar/Aimetis.  They are not the same since being acquired.  Aimetis was purchased by Senstar which is owned by Israeli Systems Integrator, Magal. No conflict of interest here!  Aimetis hired a new sales team back in 2016 only to fire all but a few people a year later.  I believe they kept their field engineers but just when customer service was starting to pick up, it immediately dropped off. When you call for tech support and are told someone will get back to you within 24 hours, something is seriously wrong!   It was actually nice for a change to be able to work directly with a regional person as this was the first time Aimetis hired US RSM’s.  Aimetis VP Sales quit toward the beginning of this year and their CEO left shortly thereafter. The story goes that Senstar’s VP Sales, Jim Quick was forced retired. He was a really good guy but was given an unachievable quota. That’s having come off a tremendous year. So much for loyalty.  Magal’s CEO did bring in a new VP, Kevin Bradley and according to the security community, he was brought on to be an AXE man. 

The CEO of Magal, Koursh, came in and fired not only the Aimetis people but most if not all of the Senstar sales people and from what I heard, a number of other personnel from Senstar, Aimetis and a dozen or more people in Israel.  We’ve all seen this before...lets fix the bottom line and save our own butts. He has been with the company for a little over 2 years.

Personally, I would rather work with a stable company and not one that has recently gone through the acquisition process and also has no problem telling me that I may have to wait upwards of 24 hours for support. 

 

 

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U
Undisclosed #4
Oct 24, 2017

I have worked for Aimetis for several years. Your information about the people changes is accurate in the sense that it did happen, but your speculative theory about the reasons for several of the departures is inaccurate, as is your assertion that the company is unstable.

I can also assure you that after 18 months under Senstar I have seen no signs of a conflict of interest between Magal and Aimetis operations. Magal is treated like any other system integrator who works with us.

Regarding Support, our Support department has a 95% Customer Satisfaction rating (measured constantly). Additionally, response within (not "upwards of") 24 hours is our standard message for users who have not purchased a maintenance and support agreement if a Support Specialist is not able to answer the call immediately. Partners/Customers who have a support agreement receive much more immediate response, especially if they are on-site. Even partners on-site without a support agreement will get faster than 24 hour response.

Lastly, on the (actual) topic of analytics, we have several analytic products embedded on Axis cameras that do not depend on our Symphony VMS product, or vice versa, however most of our customers actually prefer one-stop shopping.

UM
Undisclosed Manufacturer #5
Oct 27, 2017

I'm not sure about the Aimetis side but on the Senstar side a lot of people went home lately, Senstar axed not only people on the Aimetis side but everywhere.

Now what's the real reason for it? who knows... maybe politics or too many doubles after the acquisition or just not enough sales to keep all those people on a salary.

UI
Undisclosed Integrator #3
Oct 26, 2017

Since both X Senstar and Aimetis sales people and current employees provided this information firsthand, my company accepts it as truthful. Public companies withhold as much negative press from their customers and the industry as possible. It’s not good for overall business and stock prices. Public security manufacturers and integrators only care about the bottom line. It’s company employees who actually care the most… typically Not Boards, Executives and Senior Managers.

U
Undisclosed #4
Oct 26, 2017

Fair enough. Some of what you've written is absolutely true (e.g., the VP of Sales leaving and the CEO shortly after -- but that departure was always expected -- just waited for an appropriate time); some is speculative though, either by you or the people who told you. The Senstar version of Aimetis is still a very good company with good products and good people. Good luck with your selection.

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