IPVMU Certified | 03/27/15 05:39pm
On the other end of the spectrum, aside from Yahoo'ing it (my preferenace), it's amazing to me how difficult it is to get some people to call tech support after a web search fails, like they're conditioned to think that is their only option.
It becomes second nature once you start to become proficient...
This is something that was taught to librarians and corporate researchers years ago, but as you say should be taught in school at a young age vs. posting on social media sites....waiting on hold for an answer should be enough of a deterrent/incentive.
I think the older generation were faced with less access to available data. There is also the aspect of pride that comes into it. "I am the expert so I must solve it no matter how long it takes"
I am always impressed not with the amount of data avaialble online but that people have gone out of their way to document it.
In my work, I do not waste time. I allready have a full plate. If I have a problem and the answer requires me to find people or read books, my first point of contact is google, if its in my face I take advantage of it, if its not then I go thru the flow and find it with what resources are available to me.
IPVMU Certified | 03/27/15 05:49pm
Whoa whoa whoa! You are stealing my thunder man. People think I am a genius that gets things done in no time. Once my secret is out I will probably have to get a real job.
When I get people asking silly things (usually by email), I will respond with a link to http://lmgtfy.com/ It helps get the point across how simple it really is...
Try this one for example: http://bit.ly/1At26eo
I have the solution: http://bit.ly/1McQ6Wt
Seriously, in defense of the googleless masses, sometimes the question is harder than the answer. Once you know the right terms for what you are talking about, bingo!
I was looking for category cable splicing techniques the other day and thought I had seen most all of them. Then Ethan posted a 'consolidation point' connection, and I found several new products, just using that term. Mainly because those mfrs. don't usually like using the word splice anywhere around their reputable product. So you need to try many different synonyms, as well as ask yourself how people are likely to refer to a certain problem, in the case when you come back with nothing good in your search.
I have dozens of other even better examples that I am unable to remember, I swear.
I look up stuff on-line immediately. I am almost always rewarded with relavant information and have been doing it long enough to know how to find my way through the crap straight to the good stuff.
It brings to mind a pet peeve of mine, though. Especially as it relates to technical subjects: lack of dates and version information in technical solutions and material.
Nothing worse that trying to figure out if Blamzangle behavior is a known bug with a workaround, only to find someplace where somebody says "upgrade to the latest version" or "turn off Magic Option in the settings" with no information about which version they're talking about or even a date on the page! Drives me nuts.
Another pet peeve--the dead thread. Guy gets on forum with a lot of detailed information about his problem ("hey, I have the exact same problem!"). He goes back and forth with several helpful souls who help troubleshoot and offer things to try ("Nope, tried that, didn't work"). Then the thread goes dead. Did he ever find a solution? If so, what was it? Towards that end I appreciate people who come back to the forum and are sure to post their solutions. I recall years ago I had an obscure driver/bios revision issue with an old PC and could find dozens of dead threads on the internet that described my exact problem, with no solutions. When I finally found the solution, I was so frustrated by the lack of solutions I made sure to post it to FixYa. Over the years I've gotten periodic notifications from FixYa that thus many hundreds of people have tagged my solution as "helpful." So while the problem is listed all across the internet, its posted solution is maybe in a few locations.
When all else fails I follow my then sixteen year olds advice and search YouTube. When my plasma TV took a dump I was going to replace it. Old and big, not worth the effort. Searched YouTube and for 10 minutes of easy work and $2.00 in parts it has worked for almost four years and still going.
I think the real problem, solutions are we all want, answers Now, and we all want a solution or someone to get the solution now. The search engines give fast, encylapedia results fast. So to solve these situations in a timely manor ( Now ) we defer to the Google, Explorer type engines for a fast solution.
Many time's we are the solutions provider and the client ( customer ) wants an answer, someone to provide that in a hurry or quick amt of time.
we get lazy as we depond on the tech supports of the world. and forget how to reason out problems or think out them logically and read the manual.
A long time back I remember a distrubutor who gave out a saying when you would pick up materials from them.
It read (Real Technicians Dont Read Instructions) That being said and some truth to an extent.
A certain amt of real workmanship is due to experience or solutions found in past experiences in the field. Training, Education, Background
The real dilima is that we get dependent on fast , inet based answers and not deductive reasoning.
Some types of experience have to be field learned and not Google learned.
Google does not always give the solutions found in the field.
Or what do you do when you find that the solutions provider is Not Right and you found the answer as you were searching. some Bias, and lead to a sale of thier product or service, not a solution from what you have in place.
Chesapeake & Midlantic | 03/29/15 02:05pm
Googling is easy. Knowing what to Google is the hard part. Also tricky: understanding what Google says, and figuring out what to believe and what to ignore.
Loved the Rant!
Said practice is way too common on LinkedIn of all places.
Think about it, your looking to make points with a would-be-employer or you come across someone whom your impressed enough with to think about offer the guy or gal a job and then said person asks that dumb question that had been ask a million times before or that everyone should be able to find on there own and there asking you to answer the question for them.
It's one thing to ask a question to generate a conversation, it's another to show the world just how lazy one really is... and that's not a good thing!
Becoming a common practice, just google it, then sort thru the pile of results to see what you want.
Not as easy as it sounds sometimes
Google answers based on algos the constantly update and refine. If you want a great example of how your brain compares to the masses in search try this link: http://www.googlefeud.com/
Someone made a "Family Feud" game using Google Search terms - it's pretty funny. We actually have put it into the family game night rotation
All I can say is, common sense prevails. A smart person will use the tools at the right time in the right place and know how to take advantage of them.
IPVMU Certified | 03/30/15 01:39pm
Here you go: How to be a Google Power User Just print this out and paste it next to your computer and you will be a pro.
Ross, thanks. Embedded below:
This is a really old (2008), but really interesting article about how Google may be changing the way we think:
I can feel it, too. Over the past few years I’ve had an uncomfortable sense that someone, or something, has been tinkering with my brain, remapping the neural circuitry, reprogramming the memory. My mind isn’t going—so far as I can tell—but it’s changing. I’m not thinking the way I used to think. I can feel it most strongly when I’m reading. Immersing myself in a book or a lengthy article used to be easy. My mind would get caught up in the narrative or the turns of the argument, and I’d spend hours strolling through long stretches of prose. That’s rarely the case anymore. Now my concentration often starts to drift after two or three pages. I get fidgety, lose the thread, begin looking for something else to do. I feel as if I’m always dragging my wayward brain back to the text. The deep reading that used to come naturally has become a struggle...
Bruce Friedman, who blogs regularly about the use of computers in medicine, also has described how the Internet has altered his mental habits. “I now have almost totally lost the ability to read and absorb a longish article on the web or in print,” he wrote earlier this year. A pathologist who has long been on the faculty of the University of Michigan Medical School, Friedman elaborated on his comment in a telephone conversation with me. His thinking, he said, has taken on a “staccato” quality, reflecting the way he quickly scans short passages of text from many sources online. “I can’t read War and Peace anymore,” he admitted. “I’ve lost the ability to do that. Even a blog post of more than three or four paragraphs is too much to absorb. I skim it.”
And yes, I read the whole article...