Tom, I've moved this to the main forum so all members can see and share comments.
To clarifiy, are you looking for questions an integrator / consultant would ask an end user when designing a new surveillance system? As in, an end user says, "I want a surveillance system" and you respond with X questions to better understand what type of system woudl work best, yes?
Yes John that is what I am looking for.
This is a good question and we should turn this into a general guide. I'll start the discussion with a few key questions:
- Where have you had incidents in the past? This helps key in on known trouble spots where cameras are likely required.
- What are the most valuable assets at your site? Typically one will have cameras over those areas or on the path to those areas.
- How important is protecting your exterior perimeter? For some customers this is priority #1, meaning an array of outdoor cameras; for others it's just a nice to have.
- What type of cameras have they used before? How did they like them? This gives a sense of the budget / expectations of users.
- Who, if anyone, will monitor the system? This will have a big impact on selecting or rejecting PTZs.
Ok, that's 5 to get started. I think there are easily 20 that would be potentially useful.
Defining a client's expectations is very important. All the above suggestions are good. We have no template, but usually begin with a general question to draw out the client, such as "what do you expect to gain from a surveillance system?". Once there is a general understanding of the client's goals, then specific questions follow.