What Is The Common VMS Lifecycle?

Disclosure - I work for Genetec

Genetec SW Life cycles can be understood by looking at the version & Release #

Example Security Center is in Version 5 Release 7 = SC 5.7 

We don't have a guideline on how long a Version will be sold until a new one comes out, but looking at past history; Omnicast Version 4 was primary almost 10 years before being replaced and the final release 4.8 is still supported today

As for releases - we typically avg. 1-2 per year

Hope that helps

Here is the official Security Center product lifecycle posted on the Genetec Technical Assistance Portal, going back to 3.0:

"CU End Date" stands for Cumulative Update, which are the major patches within each Service Release.

Hi UM#1,

I’m the product manager for video surveillance at Genetec, unfortunately I cannot validate that UM#2 works for Genetec but her/his information is not quite complete.

Our general lifecycle policy is to provide hotfixes and  cumulative updates, which contain the latest hotfixes for a given version, for one year after the general availability (GA) of the next version. Customers with a Genetec Advantage plan will have access to new hotfixes and updates developed to address any outstanding issues they run into until the end of life of the version, which is minimum 4 years after the initial GA of that version.

The duration of specific stages can be extended for certain releases, to account for the time between new release launches. Because of this, we publish individual version lifecycles on our support portal (portal.genetec.com) so that customers have full access to the information.

We have a general description of our lifecycle management here: 

https://www.genetec.com/support/maintenance/genetec-lifecycle-management

Regards,

David

Great info. So in general the lifecycle is around 5 years for customers under some sort of active maintenance contract. 

Thank you!