Best Practices For Remotely Access VMS Systems

Dear fellow IPVM Members --

What are some of the best practices in satisfying remote VMS viewing client requirements when there isn't a network administrator to perform port forwarding on a client's router?

Remote VMS access is expected by majority of end-users buying new systems. Most VMS systems require port forwarding to be performed on pre-existing client routers/firewalls in order to enable remote viewing. Customers without in-house network administrators or dedicated 3rd party IT consultants often expect remote access to be enabled at the time of installation by an integrator. And while technically port forwarding procedure is usually straight forward, it can pose risk due to external threats to the network or misconfiguration affecting end-user IT environment.

Providing necessary legal disclosures? Partnering with 3rd party IT consultants? Establishing a VPN or other hardware/software solutions?

Thank you in advance for your comments and feedback.

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