Subscriber Discussion

PoE Surge Protection

UI
Undisclosed Integrator #1
Jul 31, 2016

Hi

We have several outdoor cameras in an install. The PoE ports on our Cisco SF-300 xxP switches connected to these outfdoor cameras fail regularly. Same switch on indoor system simply last forever to the extend of over about 50 SF-300 xxP in the field only 2 , that are coincidentally connected to those outdoor cameras have failed.

We believe a PoE Surge Protector would help. Would it? Does anyone has any experience in surge Protectors that support PoE? Or are they the same as those for regular Ethernet?

U
Undisclosed #2
Jul 31, 2016

What about cameras connected to those ports?

Are they dead?

UI
Undisclosed Integrator #1
Jul 31, 2016

There are a total of 20 cameras connected to the ports about 5 cameras are dead. The others seem to work. Moving the cameras to new ports have resulted in those ports going dead. We re-cabled the cameras choosing a different routes. The cable lengths are substantial, about 300 feet each. The new ports just went down too :(

Looks like something about the area but this is the exception rather than the norm. We have other cameras outside and haven't experienced such . It could well be a case of defective switches ..

Thanks for the reply

Avatar
Brian Karas
Jul 31, 2016
IPVM

The Ditek MRJPOE is what I saw integrators use most frequently with the VideoIQ cameras outdoors. Following the installation instructions is important, to make sure you have a good ground path for the surge.

U
Undisclosed #3
Jul 31, 2016
IPVMU Certified

Curious, what is the total number of ports gone bad over what time period, approx?

Do they fail in clumps?

UI
Undisclosed Integrator #1
Aug 01, 2016

The ports go bad randomly. We would have dismissed it as a case of a bad switch but we replace one of the switches and this continued. Some ports irremediably go bad but other would come up after a reboot. We also noticed that once installed in this location and connected to outside cameras the replaced switch which up to then was working flawlessly lost a few ports. We have lost a total of 15 ports, counting the ports that go bad randomly, i-e they don't work at first but rebooting the switch may or may not have them work. We repeat that is the only location where we have such problems. It is close to the ocean sea and subject to lighting storm. The proximity to the ocean is what differentiates it from other locations .

We will start running shielded cable when long run are involved outdoors. We would have gone full fiber if it weren't for the high cost involved. Thinking about it, the best would be to run separate Power and Ethernet to the cameras (they are PoE but accept external power as well). Run those cameras off some industrial Ethernet switch of course with Regular Ethernet surge protection and regular DC power protection. We will carefully evaluate the cost of this option. it is definitely more expensive but less so than multiple truck rolls and loss of faith from customer :(

UI
Undisclosed Integrator #4
Aug 01, 2016

We use the APC PNET1GB

APC PNET1GB

also we have used the APC rack mountable ones for sites where we have multiple exterior runs coming into the same spot. Just remember you have to properly ground them or they will be useless. But what you are describing is very strange, and may be more environmental than surge related, but hey for ~$20.00 USD you can cover yourself. We have had good luck with the APC's and have used them for years.

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