Subscriber Discussion

Camera Takes Power From PoE Or DC Input?

UI
Undisclosed Integrator #1
Dec 06, 2017

I would like to know if the POE Hanwha Camera is connected in the POE switch, but in the same time we connected camera with 12V 2A DC adapter. So now camera take power source from where POE or DC input?

UM
Undisclosed Manufacturer #2
Dec 06, 2017

Can you provide the model number?  Many Hanwha cameras have low voltage input in addition to PoE.  Depending on the model, it can support 24v AC and/or 12v DC.

The priority of which power source is used first depends on the models.  However, you certainly CAN plug in both PoE & low voltage, and have it as a failover.  If one power source goes out, the camera may have to reboot on the other power source, so it camera could be out for a minute or so.

UI
Undisclosed Integrator #1
Dec 06, 2017

The camera model number is QNO-6070RP.

The problem we are facing in the night, camera getting disconnected around 8:00PM and morning around 7:30am Camera start to work.

The distance of the camera cable is around 85 to 90M approximately. So we thought the problem may be from POE due to Camera IR enabled. 

So we decided to give seperated 12V DC input but the camera cable is connected in POE switch. So now we need to know the camera  will get power from DC or POE switch.

Avatar
Brandon Knutson
Dec 06, 2017
IPVMU Certified

So we thought the problem may be from POE due to Camera IR enabled.

Did you ever disable the IR to test this theory?

UI
Undisclosed Integrator #1
Dec 06, 2017

No, Today we deployed 12V DC input. So i hope tomorrow we will get some more clear idea. 

I will share the feedback tomorrow.

U
Undisclosed #3
Dec 06, 2017
IPVMU Certified

What happens when you pull the DC power when it’s runing?

What happens when you pull the POE power when it’s runing?

Which one makes it reboot?

 

UM
Undisclosed Manufacturer #2
Dec 06, 2017

That model camera will take power from PoE if both power sources are supplied at the same time.  If only one power source was activated initially, then it will use that for power.

If you have 12v DC power supplied, you could turn off PoE on that port, or use an uplink port to force the 12v supply to function.

(1)
UI
Undisclosed Integrator #1
Dec 06, 2017

Ok Well noted, we will try it as per your advice.thank you

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