Maggy, compared to 2 years ago, we are releasing tests and reports at a far faster rate. Scan our test directory and you will see that. We also now have Carlton doing full time reporting on cases, contracts, legal issues, etc. which we never had before. And, Brian was not here 2 years ago, back then, we had no real access control coverage, no courses and only rudimentary training - see our training and tutorials now.
We do have a lot more objective information now. At the same time, especially as our discussions section has grown, there is a lot more informal / subjective banter (like the gun rights / security system mega-debate ongoing now). My hope is that members pick what parts are most useful to them.
As for this discussion specifically, I do think this incident reflects a much broader problem for Genetec. Genetec can just dismiss this as people 'hating' on them, but they'd be missing an opportunity to better reflect on their overall positioning.
- Can Stratocast be a big success?
- If Stratocast can be a success, why are they releasing case studies with Chinese buffet restaurants and begging for votes in a janitor contest?
- What are they doing to stop the strong incursions by Avigilon into the middle of the market?
- How are they dealing with Milestone releasing a line of NVR appliances and beefing up their sales and marketing efforts in Genetec's home markets?