Manufacturers, Not Integrators, Should 'Own' The End-User, Says Open Options President

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Brian Rhodes
Nov 13, 2019
IPVMU Certified

Access control company Open Options President Steve Wagner recently published SIW: Guest Editorial: It is Time to Flip the Model'.

In the post, Wagner says the typical relationship of integrators being a buffer between the end-user and manufacturer 'must change immediately'.

*** **********, ** ********* ** ********** ******* ********* ******* ** **** Options *************, ****** ** * ******** ******** veteran, ********** ***** ** ********* **** Checkpoint *******, ***, *** ******* ********.

****** ***** *** ******* **** ************* should '***' ***-**** *************, *** ***********:

1. **** *********** **** * '****** ******'.

****** ****** *** ** '* *********** lack ** ******** ***********', *********** *********** lean ** ************ **** ******* *** expertise ******, ********** '****** ***********' *** “let’s *** ***** *** *********** ** much…we *** **** ** *** ************’* 800 ****.”

2. *********** '***** *** ***** ** *********** *********'

** ******** '**** *********** ****** ** will *** **** *********** ********* – let ***** * ********** ** ******** jointly ******** **** ***** ************ ** choice', *** **** **** ** '***** is ***** ******** **** **** ******** predatory *******, ******* ******** ** **** of *** ************’* *********** ********.'

** *** ******* *****, ****** ******* says:

'***’* **** **, *** ***-**** ***** to **** ** *** *******. ** hear ** **** *** **** *****. Customers **** *** ********* **** **** are ******* *** **** ********* ******* possible **** *** **** ******** ******'.

Open ******* ** ****** ****

** *********** ******* ** **** ** Open ******* ***** **** ******* *******-******* dealers, *** ******** *** *** ******* distribution, ** ***** ********** ***** ** Open ******'* *** ***** *******.

*** ****,**** ******* ****** ******* ********** *********** ** *** *******'* ******* market ********.

****

** *** ***** **** ****** **** end-users ****** ** **** ** **** directly **** *** ************?

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Sean Nelson
Nov 13, 2019
Nelly's Security

** * *** * ************, * would **** * ***** ******* **** involves ********* & ******* ******** ** end *****. **** *** * ***** control *** **** *** *** **********. Not **** *** **** ************* **** do ****.

*** **** *** ************ & *** firms ** *********** *** ** *** low **** ********* **** ** ********* available. **** *** **** **** ****** to *********** ******* ** ** **** low **** *** ** ********** ******** regionally *** ******* ******* *** **** for * ***** ******* ********** **** building *** * ********* *****.

* **** ***** *** **** *** integrators **** **** ********** ** ****. But * ** ***** *** *********** the ****** *** ******** *** ******* to *******.
* ***** ****** *** * ******* in ***** * ************ ********** ***** installations ** ****** ******* ********* ** pre-prescribed *******, ***** *****, ***** *** manufacture **** ******* **** *** ***** and **********.

* *** *** *** ***** ******* full **** **** ** ***** ** bad *** ** *** ** ********, because ** *** ************ *** *** main ********* *** ***********.

(8)
(2)
(7)
UM
Undisclosed Manufacturer #1
Nov 13, 2019

****** ****** *** ** '* *********** lack ** ******** ***********', *********** *********** lean ** ************ **** ******* *** expertise ******, ********** '****** ***********' *** “let’s *** ***** *** *********** ** much…we *** **** ** *** ************’* 800 ****.”

****, **'* *** ***** ***** **** part. *** ****** ****** ** *** most *********** ********* ****** *** ******** industry, *** ****. *** ** *** it ** *********.

(17)
(2)
U
Undisclosed #2
Nov 13, 2019

(7)
UI
Undisclosed Integrator #3
Nov 13, 2019

**** ** *********. * ***** **** to *** ************ **** ******* *** out ** *** ***** *** ******** work ** * ****** ****'* *** on * *****. ** *********** ***'* know *** ** ******* **** ******** your ******* ****** ***** *** ***'* user-friendly ** **** ******** *****.

**** * **** ** *** *** what **** ** *** ***** *******. That's *** * ************ ****** ***** the ******/***-**** ************.

(2)
(10)
(1)
U
Undisclosed #2
Nov 13, 2019

** ****** *** ***** ************* *** not ******** ** ** ***** *******, but **'* *** **** **** ******'* build **** ** ************.

****, **** *** ************ ****, * have **** ******* **** ***** ** dead-simple ******** ** ***** ********** *** inventive ****. * ***** *** *** all *** ***** ** ************* *** products **** "****". ****** **** ******** Cat5 ***** **** *******, ** ********** a *** ** * ****** **** was ****** ** ** * **** sale *** **** *** ********.

(9)
(1)
(1)
(1)
UI
Undisclosed Integrator #4
Nov 13, 2019

* **** **** *********. **** ********** that *** *** ***** *** ***** that **. * ***'* **** ** integrator ** ** *** ** *** field ** **** ** * ******. I *** **** ** *&* **** or ***********, ******* ** **** *** on *****, ** *** *** ****** through *** *************** ** ** *********. When * **** **** ** ** not ******* ***** ** * ****** checkbox ** *********** *****, ***** ***** may ** ******* ** **** *********** skillset, ** ** ******* ***** ** a ******* *** ** ******* **** I **** *** ************ ** **** at *** *******, ******* *** ****** man ******** ** $***/** ** **** the ***** ** *** **** *** the ************ ****** *** *******.

** **** * ****** ************ **** the ************* ** *** ******** *** it *** ****** **** *** **, them, *** *** ***********/************ ** *** as ********. *** **** ** **** deeply *** ******** ** *** ******** and ******* **** *********** **** * hard **** ******** *** ******* ** to ******** ************* ***********.

*******, *** ********** **** ** *** can't ******* *** ******* ** ** the ************* ***** ** ***** **********. If *** ****** ***** **** *********** well ****** ** ******* * ******* do ********, **** *********, *** *** manufacturer * ***** *** **** ******.

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(4)
UE
Undisclosed End User #9
Nov 19, 2019

* ******'* ***** ****. ******** *** Users *** ** **** *****, *** fly ** *** ******** ** *** security ********.

(1)
UE
Undisclosed End User #13
Nov 20, 2019

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Rick Caruthers
Nov 13, 2019
Galaxy Control Systems

**#*, *** ** **** ******* **** come **** *** ******/********* ******* *** I'm ***% ********* **** **** ***** perform ** *** ***** ** ******, and ** ******** **** *** ***** by *** ******** ** ** **** that.. ** ***** *********** *** ***** 7 ***** ** ** *********/**** **** an **********..

(2)
(2)
UE
Undisclosed End User #13
Nov 20, 2019

******* **** ** **** ************* **** professional ********. * **** **** *** on ** ******* ** ***** ****-******** for *** ******* ****** ** *** article. * **** **** **** **** various ************* **** ** *** ***** and ****** ******* ****. *** **** you *********** **** ** ******* ** uncovers * **** ***** ** ********** induced ******** *** **** ** ***** in **** *****.

(3)
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Rick Caruthers
Nov 13, 2019
Galaxy Control Systems

* ***** **** "****** *** *** user" ** * *** ** * strong ****. * ** ***** **** manufacturers **** **** **** ************* ***** with *** ***** ** * ******* business ******** **** ******** **** *** integrator *** *** ************. * ******* this **** **** ** ******** ********* and ***** *** ***-**** * ****** degree ** ********** ** *** ************ between *** *******.

(11)
UI
Undisclosed Integrator #5
Nov 14, 2019

*** *******'* **** *** *********** *** head **********. ** * **** * OE ********, *'* ** **** ** be ******* ** * ********* **** for * ***** **** **** **. I **** *** **** ** *** a ****** ** *********** ******** ******** as ****. *** **** ** *** SE ** ************ ************* *** ***** to *** ******** ** ***** ****** the ***** ***. ** *** **** in *** **** *** * ***** - ** ** **** ** ***** something *****. ***** ?

(3)
(1)
UI
Undisclosed Integrator #6
Nov 14, 2019

* ***** *** ********** *** *** of ******* *** ***** * ***** have *****, ***** ****’* * ****** option.

***** ************ ******* **’* ****** ** bringing *** ********** ******** ** ******. In *** ****** ****** *** ***** is ******* ******** ********, ************ *** technology *** ****** *** ***** ****, want.

**** ************* **** ** **** *** sales ** ***** ** *******, *** typically **’* **** ******** ** *** integrator, *********, **** *** **** *****

**** **** * ****** ******** ** partner ******* ** ****.

*** ******* ** *** “****” *** end **** ** *********.

(3)
Avatar
Brian Rhodes
Nov 14, 2019
IPVMU Certified

****** *** *** *******.

*'* ******* ***** ********** **** ***** 'out ** *******'. ****** ********** ***** them ** **** *********, *** *** even ******** **** ****:

(1)
UM
Undisclosed Manufacturer #14
Nov 20, 2019

*****, *** ***** ** **** **** is ********** **********. *** ******* ** 100% ***** ****** ******* *** ********* between *** ********** *** ************, ** behalf ** *** *** ****. ***** is **** ********** ** *** ******* that ****** *** ********** ** ************ should "***" *** *** ****, ** your ***** *******.

Avatar
Brian Rhodes
Nov 20, 2019
IPVMU Certified

* ********.

*** ******** **** ***** ******** *** phrase “**** *** *****” ***** *** integrator “****” *** *** **** ************, and *** ********* ****** ** ******* to *** ******* *** *********** *** not ********* ****** ** ****** **** relationship.

VK
Vasiles Kiosses
Nov 14, 2019

**** **** **** *** ******** *** angles. * **** ** ****** *** way ** *** *****, **** ** fact ** *******. ** ****** ***** down ** ******* ************. ** *** customer **** *** *** *** ******* behind *** ******* **** *** ***** if *** *** ************ ** ********** that ******** **. *** ** **** put ** ** * *** *** sell ** ** ****** *** ** internet *******.

(2)
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Daniel S-T
Nov 14, 2019

* *** ********* *** ***** **** are ****** ****. * **** **** otherwise ****** ****** "*******" ** *** eyes ** *** ***** ******* *** original ********* **** ****'* **** **** they **** *****. **** *'** **** steered **** **** ******* ************* ******* I **** **** *** *** ********.

* ******* *** ** *** **** product ** *** *****, *** ** it *****'* *** ********* *********, ** even **** **** **********, **'* ******** not ** *****, ***** **** ********. That's *** *** ************ *****. **** often **** ***, **** ******* **** stuff *** *** *** ******* * distributor. *** ***'* **** ** ***** any ********** **** *** *******, **** go ** **** ** *** ** Tri-Ed *** *** **.

****** * **** *** *'** **** seen ******** *** ********, ** *** company *** *** *******/********* ** **** ever, *** **** *** *** ********* techs ****, *** *** ********* ***** had ** **** **** **** **** doing.

** **** **** "******" ***** ** a *** ******. * ***** ** is **** ** * ************* *** end ***** **** ** **** * little **** *******. ** **** ****** installer/service ******* ***'* ******* ***, ***** the ************ *** **** *** **** a ****** ***, ******* ** ******** big ***** ** *** ** *** out. *** **** **** ****** ** the ********. * ***'* ***** *** manufacturer ** * **** ******** ****** should **** **** *********** **** ** end ****. *** * *** ************, Access *******? ****.

* *** *** *** *********** ***** not **** ****, *** **** ***** they ****** **** *******/********** ***** **** don't **** *** ** ******* ********.

(2)
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Anthony Jones
Nov 14, 2019

** *****, * ******* **** ** incredibly ****** *******. ***** *** ****** base ******. **** * ******* ** others ****, ***** *** *** ***'* good **** *****. * **** ****** with ************* **** ******* * ************* service. **** *******, **** ****'* ** the ******* *** ***** ******. *** manufacturer ******* **** ******* ** *** end **** ***. *** ****** *** always **** ** *** ****. *** often *** ************ ***** ***, *** need *** ****** *** *****. ******** was *****, ** *** **** ******* out ** ********. ***** **** ******* video ******* **** *********, ***. *** integrators **** ******** ***** ** *** have ***** ******* ***** **** ****** up.

(2)
(4)
U
Undisclosed #7
Nov 14, 2019

(1)
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Mark Palka
Nov 14, 2019
IPVMU Certified

** ** *** ******* ** ****** close *** **** ****** ** ********** comes **** * **** ****. * think ** ***** ****** ** ******* distribution **** ** ***** ******* **** nothing ***** ** ******* *** ***** have ** ***** ******* ** **** the ************. ** ** **** ** about *** **** ** ******** *********** but **** ***** **** **** **** in ************* *** **** *******. *** winning ************ ** *** *** *** can **** ***** ******* **** ********* easier ** ******* *** ******* ******** around ****. *** ******** ******** ****** put **** *** **** ***** ** operate ** ** ***.

(2)
U
Undisclosed #7
Nov 14, 2019

* ***** *** '**** ** *** bottom' ** *** *********** ******** ******** that ** ** **** **** **** has ******* *** ***** *********** ** the '*******' **** *** **** ******.

*** ********* ** *** **** ** margins ** ******** ** *** ******** of ***** ******** ***** **** ** comes ** *** *****.

*. ***** **** ******** **** ********** capabilities *** ********

*. ***** **** ***'*

*. ***** **** **** ****, *** not ***, ** ***** ************ *** features

#* ******** ********* (*** *********) ********** techs ******* ** ***** *****

#* ******** ** ********** *****

#* ******** * '****-*********' *********** **** the *** ******* ************, ********** *** customerthat #* ******** ** ** **********

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Meghan Uhl
Nov 14, 2019

* ***** ***** *** ********* *** both ***** *** ** ** *** "owns" *** *** ****, ****** ****! The *** **** ***'* * ***** of ********, **** *** *** ********. Who's ********? *** **********, *** *********** and *** ************'. ** ***** * legs ** *** ****** ***** **** lost ***** ** **** ****, ** wonder *** "*** ****" ***** * direct ** ************ ************, * ***'* blame ****. *** ************** *** ******** techs **** **** *** * ** well. *** ************ ****** ***** ********, the *********** ****** ********** **** ******** on *** ***** ***** *** *** integrator ****** **** ** *** ****/***** to *** ***** ***** ******** *******. All **** ****, ***'** ***** ** have *** **** **** ** ******* techs ******* ** ** ********** ** at * ************ ********* ** *** commitment ** *** ******* ** *** their ****** ******* *** *** ***** of ********** **** *** **** ********** to ** *********. ** ***** ** me **** ** * ************, ****** integrators ** *** ***** ****** * dual *******: ** ** * ***** multiplier ******* ***** ***** ** *** ground ** ***** ** ***** ** difficult *** ********* *** *** ************ to ***** ***** *** ** **** tech ***** ** *** ****** ** be *** ***** ***** *************** & minor ******/********** ***, ** **** **, the ****/*****/**** *** *** ******* ******* if **** ***** ** ******. *** the *** **** ** ***** ***** to **** **** ** **** ***'* have ** ***** ********* ***** *** can ***** *** **** ** **********. I ***** ************* ****** **** **** avenues **** *** *** *** ***** for ***** **** ** **** ** house ********* *** ** *** *** user *****'* **** ********* ***** *** buys ****** ******, **** ** **** need * ******* **** ** **** they'll **** **** ** **** ****'** be ****** * *** **** *** it ****: *** ****, *****, *** dium *** ** *** *** ******* guy ** *** **** **, *** local ********** ***'* ******* ***** *** end ***** **** *** ****** *** (should **) ** ****** **** ***** for ***** *** **** ********* *** purchase ******* ****. ** *** *** of *** *** - ** **** owns *** *** **** ** *** them ****** ***** **** ** **** for ****. ********** *********** ****** ********* which **** ** *** **** ******* at *** ***** ***** **** (********** on *** *** ***** **** ** you *****'* ****** *** & ******** time ** * *******) *** ** its * ****** ************, ********* **** to *** ***** ******* ****** *** manufacturer, **** **** **** ******* ***** and ***** ** **** **** ** them ** **** **** **** ** site ********** **** **** ** ** the **** ***********. ** **** ** end **** **** ***'* ***** ** try ** *** *** *** ****** & ********* *********** **** ** *** direct *** **** *** ************ **** the "****** ****" ******* ** ***** be **** ******* **** ******* *** you ** *** ******. * ***'* think **** ***** ** ** ** us ****** **** ******** (******** **** is *** ******* *** ** ***** things ** ******* ***** ****). ***** is ****** ** ******** *** **** for ********, ** **** **** ** adjust *** ** ** ** ****** and ***** ** ***** *** ****. Integrators, ** **** ************* ***'* ***** both ******* *** ***** ******** **** another ******. ************* ** **** *********** don't ****** **** ******** **** ***** integrators *** ****. *** *****, **** your ****** ** **** ************ *** integrator ***** ** ***** ******** ** well. *** *** **** **** *** people *** *** *** **** ****/**** a ****** ***** ** ******* ** site **** *** ** ***** **** extra *** ** ***** *** * particularly ***** ******* ***. ** **** sure *** ********* ****** *** ****** has * **** ********** ************ ** two ** **** ***** ****.

(1)
Avatar
Daniel S-T
Nov 20, 2019

*** ************ ****** ***** ********, *** distributor ****** ********** **** ******** ** the ***** ***** *** *** ********** should **** ** *** ****/***** ** get ***** ***** ******** *******.

* ***** **** **** ** ****** the ******* *****. ****** *********** ***** cheap. *** * ****, ** ****** not *** *********** *** *** ****, and ****** *'** **** ****** ** a ***** **** ** ******, *** I **** **** **** ** ** comes **** ** *****. *** **** reason, *** ********* * **** ****** with (*** **** **** * *****'*, but ***** ******* ****** **-*******) *** no ***** ** ********.

*** ***** $**,*** ** ******* * person ** *** ** ******* *** training, **** **** ***** **** ** sent ** *** ******* *** ***** tech *******! * ***'* **** *** they ***'* *** ******* ** *** line **** **** ******* ** * waste, *** ******** ** (* *****).

* **** ***** ************ ******** ****** be ****** ** ******. *** ***'* there ** **** ****** *******? *** do * **** ** *** ** some **** *,***, ** ****, ** away? ********* **'* **** ** **** a ********* *** *** ******* ** front ** ***, ***. ***** ***** I **** **** * ***** ***** a *** **** **** **** ****** and ***** ****** ** ******** ** something. *'** ****** ***** *** ******** at *** ***** ************ ** ** more ***** ***** **** ********* *****. Great ** *** **** ** ***** the **** ****** ** * ******* to **** **, *** ** ***** if *** **** ** ***** *** to ******* **.

*** **** * *** *** *** Lenel ********* ** **** *** ***** have ** **-** ** **** ** that ****** ***** **** *** **** company? ************* *** ******* ********* ***********, should ** * ****** **** *********, I *****, ** ******** ***** ********* techs *** ***** **** **** ******* and ***** ******** **** ***** ** knowledge.

(2)
UI
Undisclosed Integrator #8
Nov 18, 2019

****** ***** "*** ****** ***."
*** ****** ***** ** **, ** pay ***, **** "*** ****** ***" does, ******.

*** '********** ************' *** ****** *********** rare ** **** ********. **** **** to ** ****** ******.

****** *** **** **?

(1)
JH
John Honovich
Nov 18, 2019
IPVM

*** '********** ************' *** ****** *********** rare ** **** ********. **** **** to ** ****** ******. ****** *** that **?

* ***** ****'* **** ********* ****** I **** ***** (****) ************* *** happy ** ******* *** ***** ************ roles ** *********** **** ** *****, design, **** ******* *** ****** *** users.

UI
Undisclosed Integrator #8
Nov 18, 2019

***, ****'** ********* ***** ** ** it ***** ** *** ****.*
*** ***** ****, ** ***** *********, as *** ******* ***.
***** ** *** ********* *** ******** of *****.
**** *** ****** *** ********* *** the *********** "****-******" ************* ***** *** both ******-*****-&-************ *** *********** ********; ***** half ***** ******** **** ******* ****.

(2)
UE
Undisclosed End User #10
Nov 19, 2019

**** **** *** * *****. ** specified *** ********* ** ** *** of *** **********. *** ** ***** have **** ** **** ******* ** have ** ********* ** ***** *** way **** ************* *** ********, *** we *** ** ** ******* *** local ******* *** ** *** *******.

(1)
(2)
U
Undisclosed #11
Nov 20, 2019

***** * *** *** ******* *** a ** ***** ************ *** ** years, * *** * **** ********** between **** **** ** ** ** vs ********. * ****** ****** ******* US (******, ***, ****) *** ********* were ****** *******, ***** ********** ************'* knowledge ** ***** ********. ******* **** I ******* **, * *** ********** at **** *** ******* ********* ***** of *** '********' *** ****** **** tech ******* ***. ** ****** ***** are **** ******* ** **** ****, but ******* * ***** **** ***** are ** **** ******* ** ***** costs *** **** ** **, *********** is ****. **** * ***'* ***** manufacturers *** ***** ** ** **** to **** ************ **** ***** *** customer ****** **** **** ***** ******* departments ** ** *******. ******** *** investment ********** *** ****** ***** ** the *** ** ** ** ** a ******* *****.

UM
Undisclosed Manufacturer #12
Nov 20, 2019

** *******.

** * ************ *** * ******* partner (**********) *** ** ****** *************, skilled *** ***********, *** ************ *** trust **** ** ** ****'* ** the **** ******** ** *** ************ and *** *** **** ****. ** need *** *** ************ ** "***' the *** ****.

***********, ** * ************ ***** ** an ********** *** **** ******** **** the **** ** ***** ********** **** little *********, ***** *** ********** (* large ******** ** ** **********), **** the **** **** ******* *** *** situation *** *** ************ ** ** the ************ ** ******* ******* **** the *** **** ("****", ** *** like).

(1)
Avatar
Anthony Jones
Nov 20, 2019

* ***** **** *****-***** ******** ***** will ** **** *********** **** ************* and *** ***-****. ** ** ** more ** * ***** ***** **** as **********, ** ***** **** ***** for *** ***-**** ** **** ** the ************ ******* ** ****** * tech **** *** *** ***** **** to **** *** ************.

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