I have a 35 camera Hikvision system in place and recording ONsite, but need to get the system recording to a cloud server as well ASAP.
Please dont speculate on how you think this might work, I have dealt with a lot of tech support that has gotten me nowhere in my current configuration with Eagle Eye Networks.
If you have this setup please provide me with some insight on who you are recording to and how.
1) Are these connected to NVR and if so whats brand and model?
2) Can the cameras/nvr be accessed via static IP?
3) What kind of bandwidth is available at current location?
4) At what resolution, FPS and for how many days off-site storage is required?
5) Is port forwarding ok or would you prefer a gateway that can record and push to the cloud?
1 - Cameras are DS-2CD2132F-I NVR is DS-9664NI-I8
2 - NVR is on static but cams are on NVR second NIC
3 - not sure of bandwidth but lets assume it is not an issue, as this is not the root of my current issue.
4 - Resolution is 4cif, fps is negotiable, for 30 days
5 - cams are not on NVR lan so i dont think port forwarding will work? otherwise either
Todays issue with Eagle Eye was that they required an MJPEG stream, not h264. So when I logged into the camera and changed the substream to MJPEG, the recorder was dropping the live substream view. So I could view a full resolution picture but when I go to view a 4x4 or 5x5 it changes the output to the substream and gave me an error "Stream type not compatible" or something. So essentially no usable onsite live view, from HDMI or iVMS4200
Full disclosure - I work for Eagle Eye Networks
The Eagle Eye VMS was originally designed to be used instead of DVRs. However, many customers have asked us if it's possible to work in conjunction with DVRs or NVRs or other VMS systems. In some cases we can do this, but not in all cases.
This works when we can get two streams from the cameras, a low resolution MJPEG stream and a high resolution H.264 stream. We manage these streams separately - the low res is called preview and typically goes to the cloud in real time. The high res is generally stored locally until bandwidth is available to send it to the cloud. (these are default settings but can be adjusted)
When we are set up with a DVR or other recorder the limitations are generally on the cameras. Hikvision has several lines of cameras and their lower line doesn't work in this configuration, but there are many Hikvision cameras that do work this way. (we take the video feed from the cameras, not the recorder.)
I'm sorry this isn't working, and without knowing your company name I can't look up the specifics, but if you would like to talk to me please feel free to call our main number (+1-512-473-0500) and ask for me. I will be glad to assign one of our top people to look into this and see if we can make it work.
Thank you for reaching out. The tech I spoke with today seemed pretty knowledgable and made it sound like a black and white issue and that it plain wouldnt work how I needed it to. I hope otherwise, I will call tomorrow. I sent you a PM with the case number.
1 - nic1 provides internet and access to the customers lan, nic 2 provides a private lan just for the cameras.
2 - yes
3 - yes
4 - internet on nic 1
Full disclosure i represent Duranc (www.duranc.com) May be we might have a solution and please contact vms.sales@duranc.com. we can take it up from there.
I have a 35 camera Hikvision system in place and recording ONsite, but need to get the system recording
If you have this setup
Few people have such a setup because of upstream bandwidth restrictions. It's certainly possible to do if you have the bandwidth. As 3 asks, have you verified how the minimum upstream bandwidth available 24/7?
I have not, but this is not preventing my setup currently, as I just added above, the conflict is with substream usage. Hikvision needs h264 substream, Eagle Eye needs MJPEG
John can you provide me with a few examples of companies that do this, regardless of bandwidth, I need to make some calls.
Genetec Stratocast but that's out because of Hikvision cameras.
IPConfigure has already mentioned themselves.
OpenEye (see OpenEye Launches Own Cloud VMS) is worth calling.
I may be forgetting a few others but there are not a lot of (commercial) options overall.
Its crazy how hard this service is to find. OpenEye says they utilize onsite storage, and ipconfigure says this is also not their normal offering.
Just to be clear - Eagle Eye will work with the cameras and be able to store video in the cloud, or onsite or both, with one of our appliances. The issue in this specific case is the combination of the cameras, DVR and our appliance.
Hans, I am curious. If the Hikvision recorder was removed would this make it work fully with Eagle Eye or?
Yes. The issue is that the HIK recorder requires 2 H.264 streams and we require 1 H.264 Stream and 1 MJPEG Stream. The cameras in this instance only produce 2 streams - so only the DVR or our Bridge can be supported. HIK makes cameras that produce 3 streams. In that case both the DVR and our Bridge can get what they need from the cameras and work together.
IPConfigure offers a hybrid model that combines our on-premise VMS solution with a federated cloud management service. We'd be happy to demo and detail our capabilities. chris.uiterwyk@ipconfigure.com
Regards,
Chris Uiterwyk
CEO
IPConfigure, Inc.
Why not just get rid of the Hikvision recorder problem solved.
Sorry, late to the party. I do work with ControlByNet (cbncloudsurveillance.com) as disclosure, but yes it's a very simple process and we host some sites with Hikvision already. No need to add another appliance onsite. Also most saying a 'cloud-service' are just doing an ftp to a storage site, they're not recording anything offsite.
Do NOT use mjpeg for any upload, that's old school. Should be h.264 at least. Feel free to give us a call (770-564-5540) or email.
Disclosing that I am with Smartvue. Our Smartvue S12 system will take those HIK cameras and allow you to store them locally and or in the cloud or hybrid at any resolution for any number of days - of course all based on your network.
Hi,
I'm CEO angelcam.com. Your setup is pretty simple and our platform is able to handle that. Please feel free to send me an email to sales@angelcam.com with link to this thread.
Thanks
Peter
you can use camio.com/box to connect your NVR H.264 streams and camio.com/metadata if and only if you run into uplink bandwidth issues. FD I'm CEO of Camio.
I love how you all chimed in the same day, but 5 days late...
Anyway, we chose to work with Duranc.com.
Suresh was extremely helpful and responsive via phone and email. He had 4 cameras up and running for a demo within a few hours and the remaining by the end of the next day. Pricing is very competitive and allowed a healthy RMR markup.
#1, I am glad you found a solution that worked for you.
I love how you all chimed in the same day, but 5 days late...
That's my fault. We've covered Angelcam, Camio and Smartvue in the past, I simply forgot about them.
Next week, we are going to release a public directory of cloud video / VSaaS providers so we have a definitive reference for future such requests. Thanks.
It was the "Top Discussions" email that probably made us aware of the request at the same time. It would be a nice IPVM option to receive email notifications on discussions tagged with specific topics (e.g. I'd subscribe to "video search", "cloud", "deep learning",...)
Carter, we do have a news alert feature that allows entering in custom terms. That only is sent once a week though. We could easily allow daily options but not sure how annoying that would be for people.
Updated: Directory of VSaaS / Cloud Video Surveillance Providers is now released. Thanks, #1 for inspiring that.
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