I have been working with Nuuo products for a long time. In the last 6+ months, support from their end has been slowly dropping off. Bugs and issues that are raised seem to fall into a black hole from a support perspective.
One of my main contacts for support is no longer available to assist... I believe he either quit or moved to another position.. I was simply told he would not be a point of contact indefinitely....
When calling for support I rarely can reach a human anymore.
My biggest worry is that they are struggling to stay alive. They went public not too long ago, and it looks like they have done some mixing with Zavio products and employees. (I worked with Zavio a long time ago and had to drop the line due to technical reliability issues.)
Just curious if there is anyone else getting a bad vibe about how they are holding up.
I may need to start making strategic changes if they are going to sink.
This isn't meant to be disparaging to Nuuo. I like their product, and they have done right by me in the past. Just seeing if anyone has a pulse on their situation as part of concern about my own business.