Subscriber Discussion

No Motion Window For Axis Cameras In Exacqvision

UI
Undisclosed Integrator #1
Dec 15, 2020

We have a new installation with Exacqvision and Axis cameras. There are 36 Axis cameras total and I noticed today while configuring everything that 3 of the cameras do not have any settings within Exacqvision under the motion tab except for Pre motion and Post motion. There are no motion window settings or sensitivity settings. I've logged into the other cameras that are working properly and all the settings are the same. Same firmware, everything is identical. I'm at a loss. Has anyone here ran across this particular issue before?

IPVM Image

IPVM Image

UI
Undisclosed Integrator #2
Dec 15, 2020

*’* *** ** ***** ******, *** I ***** *** **** ****** **’* connecting **. ***** ** **** *******.

RS
Ross Samek
Dec 15, 2020

** ****** ********* *** ******* ** the ******* **** **** ****** ****** with?

** *** * *** ** ****/***** and *'** ***** **** **** ******.

UI
Undisclosed Integrator #1
Dec 15, 2020

***, ****** ********* *** ** ******* on *** *******.

SD
Shannon Davis
Dec 15, 2020
IPVMU Certified

*** ******** *** ****** *** ****** back **.

UI
Undisclosed Integrator #1
Dec 15, 2020

**** ****, ***** *** ** ******.

Avatar
Ethan Ace
Dec 15, 2020

** ***** **** ***'** ***** ****, is **** *****? ** * ******** correctly ***** *** ** ***** ***** where *** *** ******'* *** *** app ** ** ****'* ******* ******** on *** ****** ***** ** ****** it ** *** ***. *** *** go **** ************ ** *** ****** and **** **** **'* *******?

UI
Undisclosed Integrator #1
Dec 16, 2020

****, ***. ** **** **** ** is *******.

IPVM Image

UI
Undisclosed Integrator #3
Dec 15, 2020

* ****** *** ***** ******* ***** tech *******, ***** ****** **** ******* to **** ** *** ****, ** were *********, *** *** *** ****** today.

**** ** **** * ***** **** for ******* **** ******* **** *** manufacturers *** *********.

(2)
RS
Ross Samek
Dec 15, 2020

**** **** *** ****** ** ***** using *** **** ******.

* *** **** ** ******** **** issue **** * ***** *** ****** using *****

(2)
UI
Undisclosed Integrator #1
Dec 16, 2020

** ****'* ***** *** *****, ** was ***** **** *** **** ******.

RS
Ross Samek
Dec 16, 2020

*'** **** **** **** *******'*, *** if *** **-*** *** ****** ***** a ********* **, *** ****** ******* correctly. ***** ***** * ***.

(1)
UI
Undisclosed Integrator #1
Dec 16, 2020

**** ***** ****, ** ******.

RS
Ross Samek
Dec 16, 2020

****.....

********* ** *** **** ********* ** me :

****** ****** > ******* ******> **-*** camera ***** ********* **

UI
Undisclosed Integrator #1
Dec 16, 2020

****** *******> ****** *********> ****** **-***** using ********* **

***** ** ****** ****** :(

UI
Undisclosed Integrator #2
Dec 16, 2020

* ***** *** ******** ** ********* of * ***** **** *** ***. The ******* ****** ****.

Avatar
Derek Ward
Dec 15, 2020
Hanwha

*'* ***** ** **** **** *** the ******** *** **** ******* ** the ****** *** ******** ***. **** you,never ******* ******* ** * ******, but it's something to try with any camera or VMS bounding-box issues you might be having.

*** *** **** ** *************, **** you ***** ******* *** ***** *** RTSP ****** *** ****** ** *** boxes **** ** ** ****? ****, to **** ***** ******'* *****, *'* make **** *** *** ** ***** via **** ******* *** *** *****.

SD
Shannon Davis
Dec 16, 2020
IPVMU Certified

**** *** ***** ********** *** ******?

(2)
(1)
UI
Undisclosed Integrator #1
Dec 17, 2020

**** *** **! * *** * little ******** ** ******* *** ****** since **** ******** ** **** ***** away *** **** *** *** *****. Thanks.

(1)
(1)
New discussion

Ask questions and get answers to your physical security questions from IPVM team members and fellow subscribers.

Newest discussions