Need Advice From Other Integrators On Labor Efficiency

When we had nothing but contractors managing labor efficiency was easy as pie. Contractor gives a fixed price, we charge more than that, voila.

After a couple of years of using employees we are still struggling to keep labor efficiency anywhere near normal.

March - closed service orders had hours estimated at around 500 hours, but we logged 760 hours.

Im looking for advice on how to get this to somewhere normal. Ideally efficiency would be over 100%, but I realize that is not always doable, however, 90-95% would be a nice place to be. How are other integrators managing their time estimating and avoiding time overages on projects?

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