One of my techs just sent me these pics of this dead (powers up, thats it) NVR that the customer wants replaced asap. The cameras on site are ACTi TCM-3401. Any idea what NVR this is?
Thanks!
One of my techs just sent me these pics of this dead (powers up, thats it) NVR that the customer wants replaced asap. The cameras on site are ACTi TCM-3401. Any idea what NVR this is?
Thanks!
COTS?
Could it be a NAS?
Even though it's dead there's a link light on the Ethernet card, can you sniff the OUI?
Definitely looks custom and made of inexpensive parts. The parallel port is a bit of a giveaway. The serial port is also unnecessary if it is a NVR. Crack it open, it seems unlikely there are any warranties to void. If it says a manufacturer on the motherboard that makes consumer motherboards like ASUS, MSI, Foxconn or other I would say it is undoubtedly custom. The lack of identifiers makes it unlikely to be Acti.
Your instinct to quote as new is what I would do.
I probably would edit those photos before posting. The end user doesn't need the phone calls.
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