Subscriber Discussion

Who Offers Popular Combined Access/Video Systems?

SD
Shannon Davis
Sep 24, 2018
IPVMU Certified

I would like to know if any of the integrators who sell a complete and fully integrated access/video solution from the same manufacturer have customers who truly like both parts of the product. After having talked with different end users over the years I have not found any that could say they really liked both parts of their access/video system. Most seem to do one part really well but not both. End users let us know your thoughts as well. With all the acquisitions and partnerships happening the past few years nothing seems to really stick out as a solid one stop shop for a one manufacturer complete solution.

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Brian Rhodes
Sep 24, 2018
IPVMU Certified

Genetec registers consistently high in both video and access in our annual surveys, ie: Favorite Access Control Manufacturers 2018Favorite NVR / VMS Manufacturers 2018

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Shannon Davis
Sep 24, 2018
IPVMU Certified

I have seen Genetec in action but don't know it well for sure. This is one I have heard end users say they like the video portion but the access side still lacks somewhat. Personally I don't know enough to say why either. Looks like a good product overall. 

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Ross Vander Klok
Sep 24, 2018
IPVMU Certified

All depends on what level you are talking about as well.  Four doors and six cameras or six hundred doors and a thousand cameras?

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SD
Shannon Davis
Sep 24, 2018
IPVMU Certified

For this discussion I would say more in the 100 and up doors and cameras. I know for a few doors and cameras those exist. This could be Bosch cameras and intrusion with access added. TruPortal and TruVision go good together. This is just for me but I would guess others would like to know more about this as well.

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UI
Undisclosed Integrator #1
Sep 24, 2018

S2/S2 Video - great end to end solution, and I don’t expect that to change with the latest news.  

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SD
Shannon Davis
Sep 24, 2018
IPVMU Certified

Yes but isn't S2 video just Exacq backend? I know one good thing with Exacq is the fact that even with upgrades to the software not much changes on the back end when it comes to integrations I have seen. I used to work on S2 7 years ago or so and to me it seemed clunky at the time. Now that may have changed since then.

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Brian Rhodes
Sep 24, 2018
IPVMU Certified

Some other platforms that offer this include Avigilon (via ACM/ACC), Milestone's Access module (requiring a parent access management system however), and low-cost China options from Hikvision and Dahua Access Control, although both are brand-proprietary and not strong performers.

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Skip Cusack
Sep 24, 2018

Hi Shannon, Avigilon comes to mind. And Axis too. I can't give an end user field report. But from a technology perspective, they are both strong (by security industry standards). 

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John Bazyk
Sep 24, 2018
Command Corporation • IPVMU Certified

DMP and OpenEye have an integration that’s really nice. I’m not a big fan of OpenEye. We do some integrations between DMP and NX and we’re happy with the way it’s setup. We’re hoping for a software integration between DMP and NX. For our clients having intrusion and access intergrated is more important than access and video since we can make that happen easier on our own. 

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SD
Shannon Davis
Sep 24, 2018
IPVMU Certified

As a Lenel VAR and Milestone VAR the access module is still to be desired. Getting that particular integration to work so far is impossible. The OAAP works OK though. Avigilon video is really good I know and very simple to use but haven't worked with the ACC portion which I know was RedCloud. Again I know it works but some have said it lacks features others have.

 

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Michael Miller
Sep 24, 2018

Avigilon has been adding a lot more integration with ACM and ACC.   ACC is becoming the end user interface with ACM being the programming interface. 

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UM
Undisclosed Manufacturer #3
Sep 25, 2018

"Getting that particular integration to work so far is impossible."

I promise that it does work and is being implemented...

UM
Undisclosed Manufacturer #2
Sep 24, 2018

Shannon, you are going to get as many suggestions as there are IPVM members!  I am not quite sure how you are going to sort out all the suggested systems, except to visit facilities similar to yours that are happy with their integrated systems, over a decent time period.  Perhaps you belong to an association that can recommend references for you. 

Getting permission to look at someone's security system is problematic, unless you have a common relationship to vouch for you. 

SD
Shannon Davis
Sep 24, 2018
IPVMU Certified

This is more for just information and what everyone is seeing and more importantly what are your customers saying more than what we think the systems do. I can say sure this system works great but like most integrators I don’t work with the details that an end user does on a daily basis. Are there any trends in the market. Do any systems stand out over others from the customer point of view. I have my opinions own on some different systems but just curious about others. 

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Clint Hays
Sep 25, 2018

Well as you pointed out, video manufacturers are typically good at video and access manufacturers are typically good at access, but not visa versa. That's when you can select the better options for both and include the VMS partner that supports you and those brands in a way you want. Not every VMS will support every access product, but the reality is a project can push integration support thru.

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EP
Eduardo Paz
Sep 25, 2018

Tyco's Software House CCure and American Dynamics VideoEdge/victor have a truly enterprise unified solution. One DB,  profound access control and full cyber hardened architecture from one GUI.
If you haven't seen it Shannon, this could be the highway exit you were looking for.

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U
Undisclosed #4
Sep 25, 2018

Victor is terrible.  I am an engineer, do not sell or install any manufacturer’s headdwsre or software, it do have a unit a my office.  Victor is C-Cure and you name it video - loo at Genetec and / or S2.

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EP
Eduardo Paz
Sep 25, 2018

Unfortunately you've not been shown around the victor software suite correctly. Many large critical enterprises use it successfully and gratefully. victor is originally the VideoEdge client software platform and has grown to become so much more, of which the unification with CCURE.
I must admit it has come a long way but has had great revival in the past 2 years. More amazing things to come!

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SD
Shannon Davis
Sep 25, 2018
IPVMU Certified

This is not a dig on Victor/VideoEdge but with any system if it doesn't work well for a long period of time people tend to switch to a different product. I have worked on systems and you would eventually run out of band-aids and then you had to switch to a different product or your competitor would come in with one and the next thing you know the customer is gone. My biggest complaint about any product is with the installation process. One would think that after years of development you should literally be able to throw in the disk, answer a few questions and then walk away. Not that simple I get it but those who have installed systems from scratch know exactly what I am talking about. Again no one system in particular either but rather many of those that are out there.

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UI
Undisclosed Integrator #5
Sep 25, 2018

Genetec was from the start a video platform, an OEM for GE and DVTEL I believe.  They decided to go on their own.  They integrated but really interfaced to some access control products.  Then they took that success and started to develop their own access control solution using HID VERTX (then latter Mercury).  It has taken some time but their access control solution is as good as any other solution on the market.  At least we have not found a customer that desired a feature we couldn't deliver.  In the beginning it was integrated with the video platform, it is no longer integrated - it is the same platform.  Integration is bi-directional, meaning an event in video can trigger an action in access control and vice versa.  Please note that people throw the word integrated around, it needs to be defined. To say that Genetec is an integrated solution but then to say that DSX and an NVR from Hikvision integrate, well that is not a good comparison.  Obviously I am a Genetec dealer but the biggest fallacy I hear people try to amplify is that Genetec's access control system is not that good.  That is simply not true, we have put it in a great number of times as just a stand alone ACS.  Very cost effective.  What UTC does with S2, who knows, but more than likely they will screw it up if the past is any indicator of the future.  S2 as we all know is or was working on their own VMS assuming that they didn't want to be so in bed with Tyco.  I imagine that will be accelerated with the UTC purchase.  So start to listen to their pitch change to other non video related features instead of actual video surveillance features, kind of like what ONSSI started to do years ago when they lost their video recording engine.  Just my opinion.

SD
Shannon Davis
Sep 25, 2018
IPVMU Certified

That was perfect and thank you. We already have our access control and video lines and aren't currently looking for any either. Your opinion is exactly what I was looking for. I am just trying to get a pulse from other integrators with this topic. Personally I would think that more major players would have and want their own video systems, not OEM's either. When you have a company like Genetec and Avigilon that either bought or developed their own access lines and have disrupted the market you would think others, especially manufacturers that have been doing access control for a while, would have started down the path of developing their own or buying a video system company years ago. Years ago I would never take a company to the latest version of any software platform when available but these days it is usually not an issue unless there is an integration with another product. Of course integration is not always about video either and I get that but video is the obvious choice for an integration piece to your access control system.

UE
Undisclosed End User #7
Sep 25, 2018

Genetec's unified platform allows for video and access control events to be tied together within reports and event to actions, allowing for capabilities well beyond that of a typical integration. That being said, there are several basic capabilities that their access control software cannot handle without having to add additional software like Mission Control. One of these is that an alarm does not evaluate that the condition of an input that activated the alarm is restored prior to allowing a guard to acknowledge it. This can be resolved by creating a zone for each input and requiring an acknowledgement condition, but that is way too complicated in my opinion - particularly when you have several thousand inputs to alarm. Another weakness is that devices must be online before you can program them - making cut overs much more time consuming with extended down times.

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Ralph Azzi
Sep 25, 2018
IPVMU Certified

Genetec Security Center with their 3 unified modules for Video (Omnicast), Access Control (Synergis) and Automatic License Plate Recognition (AutoVu) registers high by our end users, i am sharing true stories after we took over different legacy systems and other Access control and video systems comprising of 1000 + doors and 500 + cameras all together.

It is a One Unified Single System and not an Integrated System, in other words the end users have ONLY one place for system support, one service agreement to pay for, their personnel are trained on one unified platform and interface, compatibility with seamless upgrades and of course End-to-end encryption is always assured .

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UE
Undisclosed End User #6
Sep 25, 2018

Victor was terrible... Until 5.0 was released. I have worked with the product since it's original release, and in 5.0 + it has greatly improved.

I am both an integrator, and the primary administrator for a large University system, so I see both the end-user and integrator sides of the product.

I still think Milestone and Genetec outperform in some areas, but AD made some large strides in the new platform.

We have not unified with CCure in our system, but I do work with customers who have, and have seen no major issues. (Usually errors in setup that are easily corrected.)

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Kelly Mclintock
Oct 01, 2018
Blacklight Group

Axis have a very nice solution and also have a great video intercom apart of the offering  a single Payne of glass 

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