Subscriber Discussion

Verkada Remote Alarm Monitoring

The Verkada website claims to have three (3) interactive, remote-site monitoring centers to support about 10,000 customers (without reference to the number of monitored systems). Such remote monitoring is a core market/value proposition, which also means a core source of RMR/Recurring Monthly Revenue. We want to know if the sources of monitoring are owned/operated by Verkada, or do they utilize traditional third-Party contract monitoring. Verkada customers need to know because this segment of the industry has become so fragmented and diluted (over 90 % false alarms) that law enforcement has lowered their priority to slow or no site-response, unless remote witness a verified 911 type threat. Or is it next-gen Pro-Active services known as “Remote Guarding”, or “Virtual Guard, or ?. Some of these next-gen monitoring firms are “re-purposing” and updating the 50 year old business models, with a new respect by the police. Which is it for Verkada… outdated or updated? I attempted to reach top management 4 different times over 2 month period, but zero response. Are they shielding their secret sauce, or uncomfortable with full disclosure? Current and future customers deserve an answer. All IPVM comments are encouraged. And I will continue the deep-dive research. Observations by: Lee Jones; Support Service Group

Agree
Disagree
Informative: 1
Unhelpful
Funny
Login to read this IPVM discussion.
Why do I need to log in?
IPVM conducts reporting, tutorials and software funded by subscriber's payments enabling us to offer the most independent, accurate and in-depth information.

* ** ************** ***********. * **** **** *** using *** ***** ********** ******* *** do *** ****** ***** ****.

Agree
Disagree
Informative: 4
Unhelpful
Funny

*** *** ** *** ********* ***** a ****** ******* ***********? *** ******?

*** ***, ** *** ** *** middle ** ******* ******* ****** *** they *** ***** *** ***** ********** centers.

Agree
Disagree
Informative: 1
Unhelpful
Funny

* ********** '******' ** **** ****** had *** ******-** *********, * ***** not ** **** ** ******* ********** info. *** ******* * **** ** worked *** ** ***** * ******* distributor ******* * **** ***** **** in ********.

Agree
Disagree
Informative: 1
Unhelpful
Funny

***** ****** *** ** ****** ******** from ******* **********. ** *******, ** not ***, **** **** **** *** and ****** ***** ************** *** ********. As **** ****** ** ***** ***** of *** ***** **** **** ******** the ******* *********** “******* ** *****” in *** ** **** ***** ** all ** *** **.

Agree
Disagree
Informative: 1
Unhelpful
Funny