Hi folks,
I amd trying to integrate Milestone Enterprise with Axis A001 Access Control Module, but the Plugin at the Milestone appears as expired. So it does not recognize the device.
Any previous experience?
Thanks
Subscriber Discussion
Milestone Access Control Module And Axis A001
Brian Rhodes
Nov 03, 2015Hello Enrique:
Is this a new install that you're configuring for the first time, or is this an existing one that has recently stopped working?
Enrique Lopez
Nov 03, 2015Hello Brian,
It is a new installation.
We are using Milestone Enterprise 2014 8.6a and I downloaded the Access Control PlugIn
Into my Milestone I assigned the Axis A001 MAC Address as DAC of the AccessControl PlugIN
Once installed as soon as I try to communicate the Plugin from Milestone Administration Console with the A001 no further communication it is possible and Milestone Shows the license is expired.
Any idea welcome
Thanks
Brian Rhodes
Nov 03, 2015I'll forward your issue to Milestone to see if they have some help.
One thing to check: do you have the correct plug-in version for Enterprise 8.6a?
The last time I went through this process there were multiple options to choose from/download, but only one worked with my version of XProtect.
UI
Undisclosed Integrator #1
Nov 04, 2015Just to check: Have you purchased the Milestone license for access control? I don't think the grace period exists for the access control license,
Brian Rhodes
Nov 04, 2015Hello Enrique: Milestone responded by encouraging you to contact Support or open a formal ticket, no further details.
Enrique Lopez
Nov 05, 2015I contacted customer support and the license were assigned to a different slc.
So the case was solved.
Thanks
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