Subscriber Discussion

Maintenance Contract Algorithms

UI
Undisclosed Integrator #1
Apr 25, 2019

Hello Pros,

We offer maintenance contracts to clients, some take them some do not. I'm pretty much pulling a number out of my ass when I offer them. Anyone have an algorithm on this? I know there are a lot of variables, like remote maintenance only vs. on site support etc.. I'd actually like to start a discussion on both. We do mostly IP camera systems with remote access to the servers, so remotely troubleshooting is possible.

*** **-**** *******, *** ***** *** price *** * ******* *********** ********? Per ******? * ***'* ***** *** would ******* *** ***** ** *** contract *******? ** *** ***** ** a **** *********/**-******/****** ****** ******** *****? 

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********** *** *****.

tw
thomas worthington
Apr 30, 2019
Kings III of America

* **** **** ******** **** **** pricing.

UI
Undisclosed Integrator #2
Apr 30, 2019

** ** ***** *********** ********* **** on-site *******, ***** * ***** ******* it ***** **-** ******* *** ** reach *** ****.

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U
Undisclosed #3
Apr 30, 2019

**** **** ******* ******* ******** (***). Look ** *** ******** ******** *** adopt **** ** ****** ** **** security ********** ********.

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