Unable To Connect To NVR Live View On Windows 10 & Actve X

using a computer with windows 10. I am unable to connect to the live view of the NVR (Northern) it will prompt me to download the web component and when I do so, still does not work and will not prompt me to RUN, same when trying to connect to the camera. I have tried running it as admin and restarting the computer. I have been told that Chrome is incompatible and also some versions of IE. Any advice?

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