Subscriber Discussion

Help With Bad Keyfob

UI
Undisclosed Integrator #1
May 22, 2017

A customer of mine has one employee whose keyfob keeps going bad (reader wont recognize) after a couple days.  Everyone else's fobs are working fine.  What can he be doing to it?

(1)
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Brian Rhodes
May 22, 2017
IPVMU Certified

What type of fob is it?

Is it bad at all readers, or is it just bad at one?

UI
Undisclosed Integrator #1
May 22, 2017

Hey Brian,

It works on all the readers when we give it to him - then after a few days he brings it back and the reader wont recognize it on any readers (won't even light up).  I suspect its foul play. 

RF-programmable ProxKey® III proximity key fob

 

MM
Michael Miller
May 22, 2017

Interesting we are having an issue like this with Allegion Prox cards.  They have about 50 cards not that stopped working and will not read on any readers. 

UI
Undisclosed Integrator #1
May 22, 2017

Can magnets interfere/ destroy the fob? 

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Scott Lindley
May 22, 2017
Farpointe Data, Inc.

Foul play is my suspicion, too.  My top three are: (1) washing machine; (2) dryer; (3) impact (dropped on, or, thrown at the floor).

Of course, there's always the microwave, though that will normally leave a mark!

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