Subscriber Discussion

KPRC 2 Investigates: Man Makes Payments For 8 Years For Alarm System He Says Wasn’T Even Hooked Up

U
Undisclosed #1
Aug 25, 2021

Kenneth Thornton has been paying $64.24 every month since 2013. It comes out to just under $6,000. And that whole time he says his ADT service wasn’t even connected but the company won’t refund his money.

Click here to read the story.

U
Undisclosed #1
Aug 25, 2021

**** ****'* * ****** ** ******* test *******.

** **** *** ********** ** ********** the *******. *** **** *** *** wiring *** *** ******* *********.

UI
Undisclosed Integrator #2
Aug 25, 2021

***** * ***** *** ****** ********* this, ** **** *** ***** ******. If * **** *** ***** ** tech ** ********** **, *** **** do….wouldn’t *** ******* ********?

*** ** ******** ****** ***?

(1)
U
Undisclosed #3
Aug 25, 2021
IPVMU Certified

**** **** ****** ** ******* ** one ****:

*** ** ***** **** *** *** sign ** *** ****?

** **, **** *** ******** *** deterrence **** **** *** ***** ****.

** ***, **** ** ***** ** intended ***************.

*’* **** ****** ***** ** ** first ******* ;)

(4)
U
Undisclosed #3
Aug 26, 2021
IPVMU Certified

** **** ** ****** ** **** Vivint ** ****. ****** ***** ********:

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U
Undisclosed #3
Aug 26, 2021
IPVMU Certified

****, *** *******:

**** **** *** ******* ***** **** no **** ***** ******, ** ************* with *** ***** ***** ****…

…***** ****** ** **** ** *** budget, ******** ******* *** *** **** withdrawing ******* ******** **** *** **** account *** *****, **** ****** ** had ****** ** **** ****** *** wireless ***** ******* ** ****…

…*** **** *** ******* **** ************ with ********’* ****** ** **** ****. Adding **** **** ***** ******** ** wanted ** ****** *** *******.

** *** ****’* *** **** ** 2019 **** *** ****** **** ******* the **** ** ***** * ******** phone **** ***?

U
Undisclosed #4
Aug 27, 2021

*'* **** *** *** * ***** to ***** *** ************* ** ****** to ***** **** * *** ****** monthly ******** ******* ******** ** *** 8 *****.

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