Subscriber Discussion

When Is A Job Abandoned?

UM
Undisclosed Manufacturer #1
Feb 16, 2018

At what point can you consider a job abandoned? 

 

Situation - installer starts a project, works for a day, but there's still one or two days of work left.  They leave, and tell you that the office will schedule the next day.  When the customer reached out to the office a week later, They then give  a date 6 weeks away.  The project, as is, has left open spaces in the roof of a home.

 

When can a customer call another installer and tell the original to take a hike and don't come back?

JH
John Honovich
Feb 17, 2018
IPVM

How much have you already paid? :) Is there a written contract in place or?

That's a crazy situation to give a date 6 weeks away.

CK
Carl Kristoffersen
Feb 17, 2018

I'm curious as to why the installer is putting anything through the roof?  Holes in the roof would call for the job to be finish ASAP.  I'd be calling every day until someone came, and bring a roofer with them.

U
Undisclosed #2
Feb 17, 2018
IPVMU Certified

The project, as is, has left open spaces in the roof of a home.

Is the home under construction/unoccupied/inhabited?

JH
Jay Hobdy
Feb 17, 2018
IPVMU Certified

If somebody drills a hole through my roof and does not properly repair/seal it immediately, there is no need to come back. 

 

I would let Judge Judy rip them a new one....

(1)
UI
Undisclosed Integrator #3
Feb 17, 2018

It usually starts with a certified letter demanding completion.  Your agreement should have an expected completion date. 

Jurisdictions have different rules for contractors.  In California, pool contractors bond at double what normal contractors do, primarily for this reason.

 

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