Subscriber Discussion
Bad Image - Is This A Shutter Speed Or A Compression Problem?

A couple of questions:
Is this a live view or recorded segment?
What is the shutter speed of the camera set to in this scene?
Or both? A couple other questions...
What is the camera model? Integrated IR?
The illumination on the left, is that natural light or IR?
Is the camera set at a fixed gain or fixed shutter? Priority assigned to which?
The window title is also compressed leading me to believe that the uploaded image has been additionally squashed, making it hard to evaluate the original smushing amount. Maybe upload one at orginal res?
I would look at the processing power of the PC viewing it, along with the robustness of the video display card. Other things to look at would be the speed and bandwidth capabilities of the network and switches, and the processing power of the recorder.
It's a Panasonic WV-NW502S; no integrated IR. This is recorded video in a still shot from this morning around 2am; I'm unable to find a shutter speed or gain setting, but compression is set at H.264.
Do you have a problem with this video during the day as well or only at night?
This camera was set at 1.3 MP a few weeks ago and I changed it to 3 MP. Could that have caused the problem?
Unfortunately, I don't have enough stored video to check recordings at 1.3 MP for comparison. I still haven't found a gain or shutter speed setting.
Picture's a bit small, but from what I can see, it seems like a problem with dropped i-frames. Do you have a larger version?
There's blur that's KINDA like motion blur, but normally that would just be a solid smear, not a single clear image with "ghosts".
Edit: switching from 1.3MP to 3MP would certainly increase bitrate, and quite possibly lead to dropped frames.
Thanks, Mr H! That's what I was looking for but the privacy tab wasn't bringing anything up. Now I see it!
I may need more help with the actual settings, but at least I can see them now.
I believe that camera only does JPEG in true 3 MP mode, so if the images above are 4:3 JPEG 3 MP, there would be no b/p/i frames. If in 1080 resolution 3 MP mode 16:9, it can do H.264. (This burned me on a project from a similar 3MP JPEG/1.3 MP H.264 Panasonic awhile back where I was proposing and sold a 3 MP camera, until I found out it had to be in JPEG mode). Not sure if the above image is a cropped 1920 x 1080 or 2048 x 1536. I never did figure this out and assumed that it had to do with their high resolution compression only supporting HD and UHD standards??
3 Megapixel mode (Aspect ratio [4:3]): H.264 :1,280 x 960 / VGA (640 x 480) / QVGA (320 x 240), up to 15 fps MPEG-4: VGA (640 x 480) / QVGA (320 x 240), up to 15 fps JPEG: 2,048 x 1536 / 1,280 x 960 / VGA (640 x 480), up to 15 fps 3 Megapixel mode (Aspect ratio [16:9]): H.264: 1,920 x 1,080 / 640 x 360 / 320 x 240, up to 15 fps JPEG: 1,920 x 1,080 / 640 x 360 / 320 x 240, up to 15 fps
I did notice that the artifacting or dematerializing (or whatever the term is) is happening on live view, so it's definitely not compression. Right?
Here are most of the settings on the camera if you are able to read them. I think they were probably the default settings for 1.3MP. Is there anything I can change to alleviate the issue?
Cynthia, did you change out of the 1.3MP mode to solve a particular problem? Or just on general principles of maximizing the camera's capabilities? Would it cause something else to break if you went back?
Also, based on the look of the GUI vs. the manual I'm using, it seems you might not have the latest firmware. @John, Is that something you think is worth updating if that's the case?
Thanks so much for the suggestions!
I first changed the bit rate to the next level (8192 kbps) and the camera lost its connection to the server. When I changed it back, the camera reconnected. Then I changed the DNS from high to low. It seemed to help, but then a couple of runners came into view. I have attached the still photo.
I suppose a firmware update is in order, but I am a bit apprehensive as I have heard horror stories about updates gone awry. Does anyone have advice on firmware updates for cameras?
"Friends" some great attitude in here….. I will try to keep up the momentum...
Nice try, but no balloons……
This is clearly a result of a camera with “limited” lowlight capabilities using severe gain to give a usable picture and with all the artifacts a high temporal noise suppression/filtering will give you trying to remove the noise. This can be OK for verification/detection usage of the video but not for identification
This temporal/inter frame noise suppression will give more and more of these “ghosting’s” the worse the initial signal is. It is in the nature of the technology. If possible try to turn off the DNR completely and you will see none of this ghosting but instead massive noise (plague or cholera….)
I have “limited” experience with this specific camera model but a lot of trial and errors with MANY other ones…..
Exactly the same issues as in these pictures
These DNR settings (temporal) can be tuned against and together with spatial noise reduction (intra frame) that gives some “de focus” but less motion blur like the temporal ones. Sometimes this also referred to 2D noise reduction. If it is possible to turn them (temporal and spatial (inter frame, intra frame)) on and off and also change their individual settings you can often get a good result.
But if you are using a camera that don’t have the foundations for producing the picture from the beginning you are in a dead end.
Some manufacturer’s also do interesting stuff with the sensor and it’s pixels like binning to increase sensitivity. This can be a result when going from 1.3 to 3MP, increasing pixels=decreasing sensitivity=more gain=more noise=more temporal suppression=more ghosting.
Also some WDR “magic” can cause these kind of issues, especially when using different simultaneously shutter speeds in lowlight. Therefore many cameras turn off WDR in lowlight situations.
dual shutter speed WDR camera in lowlight with high temporal noise filtering can be scary......
Using a slower shutter can actually make this better since you increase sensitivity. Slow shutter blur is sometimes better (less destroying) than DNR blur, still not what I assume you prefer.
Suggestion:
- Turn off DNR (if possible...)
- Turn off WDR
- Try 1/15 instead of 1/30 shutter speed to see if it looks better, not sure it will improve but worth a try if nothing else helps
- Go back to 1.3 MP
- Put up an IR illuminator
Still all compromises to fix the initial issue. Also correlating to earlier tests of resolution/picture quality, higher pixel count doesn’t always mean better result.
Btw, this have probably nothing to do with loosing frames (regardless of which one’s) or package disorder in the network, neither GPU rendering, that looks completely different from this noise reduction “inter frame ghosting” that we see here.
So, I hope I pointed this out as bluntly and ignorant as it was planned in a sarcastic way :) or?
//A
Sorry all,
I missed the:
- decreese AGC (gain)
It can also help a bit in the combined settings
//A
I tested this model camera a while back and was having the exact same issues. I tried every combination along with setting the camera to the highest available bitrate. I was also having this ussue during the day as well. I was working with the camera in 3MP mode and not 1.3MP because if I want'ed a 1.3MP camera, I would have purchased one for a lot less money.
I ended up calling Panasonic Tech Support and they walked through every setting with me and we never got any improvement. They ended up telling me that the camera really needs to run in 1.3MP mode and not at 3MP. Uhh, what's the point of paying top dollar for a 3MP camera to run it in 1.3MP mode? Just buy an awesome 1.3MP camera for a ton less.
Tech Support ended up telling me the camera must be defective and I needed to send it back. I sent it back alright, then scratched that model off the list of offerings to my clients.
Just my experience.

03/23/14 05:25pm
Seems to me that everyone is doing a lot of guessing, when the the simplest solution would be to add more light and see if that clears things up. Stick an IR on there, and if you don't get ghosting anymore, the answer was "shutter speed". If you still get ghosting, then the answer is "something else, possibly a compression problem, or maybe bandwidth, or something else".
Guessing is step one. Testing is step two. Repairing is step three. Billing is step four. Bragging about step three on IPVM is step five. Never leave any of the steps out.
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