Is Hikvision Throttling Back Resolutions On 3rd Party Cameras?

We recently installed a hybrid solution to include some HikVision and Avigilon Analytic cameras. The client wanted to have all cameras on their HikVision NVR because they love the phone/tablet App vs. what Avigilon has to offer.

Were able to connect the Avigilon cameras to the HikVision NVR but they only allow for SVGA 800X600 resolution. The Avigilon cameras are 5MP and 8MP cameras, but they obviously look terrible now. Has anyone else noticed or had an issue with HikVision only allowing your 3rd party cameras a certain resolution to be used?

We tested a HikVision camera on the ACC platform and Avigilon allows for the resolution of the camera. Is HikVision throttling back resolutions on 3rd Party cameras to make their products look better?

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