IP PTZ Camera Control

Hi

I've read about but never cared to investigate more (big , stupid, mistake) about the best way to control an IP PTZ camera. We never had to use or propose PTZ cameras. We preferred multi-imager and in our customers applications the results were good. We recently were faced with an application that required PTZ. We went with a PTZ with good PQ and all the bells and whistles .. HD 1080p, 30 x optical zoom.. etc. We though that a good Game Joystick would provide all the control our customers needed. Well they do but not the way we have been used with RS485 joysticks! With the old analog standard you move the joystick and the cameras simply fololowed. No lags.. Panning, Tilting and Zooming were smooth and did not require any special thought process. SO far no luck with IP PTZ. Control through joystick is almost a crapshoot.. well... not exactly but you get the point. One would move the stick and the camera would move slowly and continue to move although you're no longer moving the stick.. Windows 8 Pro machine for viewing. Windoze says the driver is installed and the Joystick calibrated. So far no smooth ways to move the camera. Any joystick movement brings the camera too far and it has to be gentle, soft joystick movements for anything other than zoom in or out. Help!!

PTZ is Vivotek SD8362, VMS OnSSi 5.1.. Logitech Game joystick

Suggestions to how to control manually the PTZ the best way would be much appreciated!

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