Subscriber Discussion

Intermittent Magenta Stream From IP Camera

RS
Robert Shih
Dec 12, 2017
Independent

It isn't permanent and I have seen it go away permanently upon stabilizing the RJ-45 connector. It could be something else though, overall it was a remount of the camera that made it go away. Sometimes, even a power cycle can make it go away. Other times, a short line test proves the camera is fine, but the mounted camera on sight can't seem to avoid that.

What I don't understand is...how?

I would expect this from cameras that transmit video via an analog signal over coaxial cable. Isn't video being sent as packets in IP cameras? What is the actual cause? What is the real solution? Why is it almost always magenta?

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Brandon Knutson
Dec 12, 2017
IPVMU Certified

Is it from cameras using a specific codec, ie H.265?

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Vincent Tong
Dec 12, 2017

Probably from a bad/defective DSP.  When rebooting it, it probably goes away but will return once it heats up after a while.  While ICR failing seems similar, it probably is not.

RS
Robert Shih
Dec 13, 2017
Independent

So DSP is the likely issue? Why always magenta? Why does it occur for some people immediately on boot on the mount point, but not on the testbench?

U
Undisclosed #1
Dec 13, 2017
IPVMU Certified

I would expect this from cameras that transmit video via an analog signal over coaxial cable. Isn't video being sent as packets in IP cameras? Why is it almost always magenta?

Probably the purple/purple-white pair is loose ;)

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