As a small company we typically advertise technician positions on smaller job boards and sometimes sites like Kijiji. This has mixed results. We get a lot of resumes from guys who seemed to have moved around quite a bit. We also get a few overseas resumes. In Ontario Canada there are no licensing requirements to become a Security Technician which makes it challenging to find people with the required background. Our schools do not offer courses geared to security technicians so we do not have a graduating pool of students to entice.
Much like our sales opportunites, many opportunities to meet with and/or interview technicians is word of mouth from your employees, your associations (present and past) etc.
A second challenge we have is with Sales and finding the right fit for an always changing technical environment. We have found that in some cases Sales people who have been in the industry for a number of years and have had successes typically work for the larger firms with Design teams for the larger proposals. The transition to a smaller company can be difficult becuase there is no dedicated design team and the owner typically must also become the design team as well. The resources are not available to the Salesperson and they do understand the bigger picture but often miss alot of the smaller components (POE switches, Power supplies, etc.) to tie it all together.
The other option of finding a Sales from other industries (had contacts but no Security Sales experience) did not work well for us as the training curve was too steep.
For Sales I had posted the job on linkedin and this did produce numerous responses from what we felt were qualified professionals.
IPVMU Certified | 09/02/15 04:20pm
Many of our employees have come over from competitors, with that being said we have never had an employee that we hired away from a competitor, they approached us. Local job listings do provide for a lot of applicants but oddly enough we have never hired an employee from one. We have hired employees that were recommended from friends that knew they were looking for work, usually they haven't been previously skilled in our industry but they have all turned out to be great workers and learners.
IPVMU Certified | 09/02/15 04:21pm
With this discussion in mind are you going to create a employement board on the site? I know it has been discussed in the past so I am curious to know what your thoughts are now.
Primarily outside recruiting firms and Ziprecruiter. The last few major hires have been through recruiters.
Finding quality technicians is probably one of our greatest challenges. It seems when conducting a job search, most of the experienced applicants have proven to have major flaws that simply are not acceptable. The last few years, we have shifted our strategy to finding the “right person” with some related skill(s) and train them up. Unfortunately, this process can take year or more before yielding the desired results.