Subscriber Discussion

Hytera Radios - Any Experience?

UI
Undisclosed Integrator #1
Feb 13, 2018

This is a bit outside the norm for this group, but I am trying to do some homework and you lot are generally a wise bunch.

We are replacing a bunch of radios at one specific site, and we were originally given a quote for a VHF Kenwood system, but for a number of reasons it was not a good fit.  When we got the modified quote it is now for a UHF system, which solves one issue but the brand changed from Kenwood to Hytera PD7 series handhelds. 

I know this is a Chinese manufacturer, but that is about all I know about them.  Does anyone here have experience with this company?  I am a bit suspect of the brand itself. Our people rely on these radios all the time, so they have to be durable.

Is this a brand that can be trusted?

Do they have reasonable support?

Is there a dirty little secret I should be aware of?

DW
Dennis Widdows
Feb 13, 2018

Those are throw away radios...Junk for sure...stick with Kenwood, Icom, Vetex or Motorola...

Depending on how many units and how large the coverage area is you may require a repeater and multiple channels..if so look into DigitaL DMR TYPE of radio that effectively gives you 2 talk channels on a single 12.5 KHZ UHF channel...

All of the above manufacturers offer VHF and UHF radios within their brands...I prefer the Kenwood line overall...

 

Good Luck

UI
Undisclosed Integrator #2
Feb 14, 2018

We are currently using Hytera for close to two years with zero issues.

100+ radios mix of PD505 and PD565.

They do also have a new line of hybrid LTE-PMR radios, but those will cost more.

 

If you're interested in LTE, take a look here.

 

Avatar
Nicholas Marto
Feb 21, 2018

I don't have any direct experience with Hytera, but back in 2012 we put out an RFP on a new UHF digital system to replace our VHF analog system.  Hytera was an option, but Motorola won out with their TRBO radios (DMR).  I now have over 500 handhelds, Close to 50 mobiles and 5 repeaters (4 of them networked together over IP).  Lately I have been providing Vertex to the users that aren't as hard on equipment.  The Vertex radios as of Jan 1, are now branded Motorola as well. 

I have nothing but good to say about the XPR6550, XPR2500, XPR2500e, and EVX-S24 radios.  Over the last 6 years, I can recall a handful of repairs or warranty replacements.  We did make a mistake in buying a few of the tiny SL7550 radios, and those just didn't stand up to the abuse of our users.  Biggest thing is keeping up on batteries - and these radios have onboard battery diagnostics, so I can look at a radio and determine if they need replacing.

I do all of the programming and deployment of the radios in-house.  

We also use TRBONet software to record the voice calls on the repeaters, and for GPS tracking of vehicles.

My local dealer has been great for support when I need it.  It is definitely not the cheapest option out there, But I think in the long run worth it.  Our previous radios were the professional series of Motorola, and many of them where 20 years old and still going strong.

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