HR Challenge #1: What Is The Cause Of This New Employee Behavior?

True Story. Hire an older salesman with ok references. For a couple week the guy seems ok, comes to work early, leaves late...

Then, one morning you are supposed to go with him on a sales call; you agree just to meet at a diner near the prospect a 8:30AM.

8:30 comes no guy. No call. 8:40 guy gets to diner. He says sorry, he got rear-ended on the way. Looking at the back of his relatively new car confirms damage consistent with story.

Now instead of wondering why he was late, you are amazed he got here only 10 minutes after. You ask him. He says that 'it's no big deal' and he basically just told the other driver it was ok and that he was in a hurry to get somewhere so, he let them off the hook.

He didn't even exchange info... Looks like about $1000 of body work.

What was the cause of his behavior?

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