How Do You Record Intercom 'Audio Quality'?

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Brian Rhodes
Jul 23, 2018
IPVMU Certified

A question for the intergrators, demo engineers, booth people, and tech types: How do you capture 'audio quality', or 'quality audio' to share with your clients?

For example:

In person, or firsthand, you have the full benefit of hearing sound from the source like a speaker, intercom, or horn.

However, once that sound is recorded it is processed again/biased by the microphone collecting it. The resulting recording may sound similar to what is heard at the source, but it is often different in volumes and at high/low and background noise ranges.

Internally, we have discussed this scenario for use in testing. What do you recommend? Do we invest in specialty microphones?  Or is there a quick/easy workaround you use?

U
Undisclosed #1
Jul 23, 2018
IPVMU Certified

Use a stereo shotgun mic to record

and have listener playback using closed back headphones.

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Kyle Folger
Jul 25, 2018
IPVMU Certified

This would depend if you are recording indoors or outdoors. Shotgun mics work well outdoors but indoors you can get a lot of room reflections that our ears can tune out but the microphone picks up. I have a Audio-Technica AT4053b for recording indoors, especially dialogue. Outdoors, I currently have a Rode NTG1 with a deadcat to reduce wind noise. There are better shotgun mics, but this one is pretty decent. 

UM
Undisclosed Manufacturer #2
Jul 23, 2018

Audio recording "quality" is complex and often poorly defined. If you go to Youtube and watch recordings of criminal activities, you will note that most of them have extremely poor audio recordings.

The very first, and most important, consideration is room acoustics. The room reverberation, the type, position and proximity of the microphone to the subject...all contribute to the quality of the audio pickup. The human ears/brain processing of audio is not a good indication of the quality of the audio being recorded.  The Haas Effect, which basically describes the ability of humans to understand audio in reverberant spaces, does not apply to devices such as microphones, recorders, etc. To determine if "quality" audio can be recorded, use a portable recorder at the proposed location of the microphone. Listen to the playback, and if of sufficient quality, locate your microphone there.  The rest of the audio chain is not as critical as the above.  Assuming the camera and VMS audio signal processing is halfway decent, you should get out what you put in (GIGO). 

The most challenging environment can be as small as a law enforcement interview room.  Most of these spaces are hard surfaces, metal furniture and no carpeting, with limited microphone location opportunities, all of which contribute a very reverberant and difficult space in which to record audio.  I have successfully used a special type of microphone, a variable line array that automatically adjusts its gain and directivity to the sound sources, made by TOA Electronics, to help overcome these issues.  It is not cheap, around $1,600, but it works.  If very high quality is required, I suggest employing the services of an audiovisual company with extensive experience in live sound pickup.  If less critical, experiment to try for the best results possible. 

Sorry to be so long-winded, but you picked a very complex topic. 

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U
Undisclosed #1
Jul 23, 2018
IPVMU Certified

Sorry to be so long-winded, but you picked a very complex topic.

I’m not sure exactly what Brian meant by “quality audio”, but I inferred he meant an accurate capture of the ambient sound, which may be quite different than the “clearest” or most understandable capture.  

If so, then preserving the phase relationship via stereo capture is essential.

If not, then I agree with what you say.

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Kyle Folger
Jul 25, 2018
IPVMU Certified

If you are referring to the TOA AM-1, that is an impressive microphone plus it has an app. Since TOA released that microphone, others have started releasing similar products. Shure currently has some impressive microphones such as the MXA910.

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Brian Karas
Jul 23, 2018
Pelican Zero

Audio of what?

Ideally, you would capture the audio at the electrical signal level, without going through speakers. The basic approach would be to connect the audio-out connector directly to a mixer/audio capture device and record the signal that way. This might require various signal converters (high level to low level, unbalanced to balanced, etc.).

If the above is not possible (eg: trying to illustrate audio quality of some device with a built-in speaker) I would probably attempt to build an "anechoic-ish" enclosure, using sound-deadening foam or non acoustically reflective surfaces along with an appropriate mic.  Not knowing all the details, I'd probably start with an SM81 or SM94 from Shure as the mic of choice, unless you were exclusively focusing on vocal ranges, then I'd probably go with the battle-tested SM58.

You can do a lot with a USB mixer and Garageband to capture various line-level, XLR, and mic/mic-level sources with some flexibility, and pretty good audio accuracy.

 

 

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Jon Dillabaugh
Jul 23, 2018
Pro Focus LLC

Exactly what I was thinking. If it’s coming out a speaker somewhere, grab a line level output from the source. If you also need voices, add a mic and a mixer. 

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Brian Rhodes
Jul 23, 2018
IPVMU Certified

I added a clarifying detail to the title that might refine answers: The outputs are intercom audio.

Specifically recording ambient 'background noise' to compare with outputted audio quality is a challenge. All samples sound very similar using default camera, smartphone, and laptop mics.

The output audio is human voice, not music.

MM
Michael Miller
Jul 23, 2018

So you're looking to record the background noise with a dedicated system to compare to the sound coming from the intercoms mics? 

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Kyle Folger
Jul 25, 2018
IPVMU Certified

If you are trying to record the ambient quality of audio output to clearly show differences of similar products and trying to do so with a camera, smartphone, or laptop mics, that will generally never work. Most of those are software controlled and designed to filter out a lot of the background noise. You would want to use a separate recording system. I used to drag around a laptop to record years ago. For my test rig, I use the iAudioInterface2 but it is only for the Apple ecosystem. They have various apps and also use a curve to flatten the internal microphone.

For general recording, I have been using the new Sound Devices MixPre-3. It's dead simple to operate and the audio quality is quite good. It's not going to be as good as their standard top tier products, but it's much better than some of the alternatives.

Depending on what what you are trying to capture, you could use a reference omni-directional mic. You could set this in a fairly dead area with minimal reflections and test all speakers from the same distance and recording settings to keep everything consistent. Typically professional loudspeakers are tested by a third party in an anechoic chamber. The reference mic is sometimes horizontal or vertical. From the test data, an acoustic model of coverage is created that can be used in modeling software such as EASE. Unfortunately, most companies don't do extensive testing for home markets and I would think based on the audio quality found in typical security gear, it's not a top priority.

For a really decent reference microphone, check out the iSEMcon EMX-7150. I have a matched pair. It's funny because one of the lead people involved with iSEMcon is in my city. Obviously, you can spend a lot more on a reference microphone. I just needed one that could be used for testing systems and could be calibrated.

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Brad Anderson
Jul 25, 2018

Commend has been recording audio for decades at the highest quality regardless of the environment or ambient challenges. Commend takes care of background noise on both ends of the conversation and has their own solution for recording. Everything that runs into the system or out can be recorded. PA announcements, door and gate intercom, master Stations and even SIP trunk calls to a telephony system. Not inexpensive and not cobbling of various parts and products. 👍

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JH
John Honovich
Jul 25, 2018
IPVM

Brad, this does not address the question asked.

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Brad Anderson
Jul 25, 2018

Yes I did not read the question. Shouldn’t be doing this on vacation!

When I get back to the office next week I will send you some more info on how we do this. IF your in Austria we can arrange for you to see our factory and lab. Yes we have a very nice anechoic chamber where all of our magic happens. 

Thanks

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