Subscriber Discussion

How Do I, As A Security Professional, Justify Using A Product Banned From Being Used By My Own Government? I Don't.

UE
Undisclosed End User #1
May 29, 2018

Let's see, how do I, as a security professional, justify using a product banned from being used by my own government? I don't. So for those who believe this will not affect Hikvision, you are delusional. Perception is they are a security risk, a perception supported by the US Government. Any Security Professional worth a salt will NOT use these products. And any security professional who has a decent relationship with their InfoSec team will not try to defend a decision to use their equipment. Not worth the reputation. Of course, this is only an opinion.

NOTICE: This comment was moved from an existing discussion: IPVM Potentially Affecting The Hundreds Of Hikvision US Employees And Their Families

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JH
John Honovich
May 29, 2018
IPVM

I made this its own topic since I think this is a reasonable representation of the type of risk that Dahua and Hikvision face.

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U
Undisclosed #2
May 29, 2018

Agreed. Of course plenty of people will keep selling them, but some of the more reputable resellers/integrators are likely to phase them out. I'm assuming a decline in sales would present itself over a period of years rather than months/quarters though.

It may be hard for reseller A to switch to a different - maybe more expensive product, until reseller B does the same. Until then, A will not want to be undercut by B, so they will quote the customer on HikVision/Dahua with a comment that the products are considered insecure by the US government and they'd prefer to sell X which is considered more secure but costs a bit more.

If the price difference is steep enough, many customers will go with the cheaper product and a fraction of them might consider taking measures to implement them as securely as possible.

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U
Undisclosed #3
May 30, 2018
IPVMU Certified

Product is not banned.

The bill, which has passed the House only, is designed to punish ZTE.

Trump seems to want to let ZTE off easy.

Therefore, it seems uncertain that this particular bill will become law.

Though the congressional sentiment is encouraging.

Your point is valid nonetheless, but some people are likely to read the headline and spread the notion that they are currently banned, which helps no one.

 

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RD
Rob Dunham
May 30, 2018
Tailored IT Solutions

Dahua and Hikvision products are already banned in most cases. This legislation just makes the decision government-wide. As it stands, individual government entities are able to set their own standards. This legislation reflects what many government entities have already made their policy.

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U
Undisclosed #3
May 31, 2018
IPVMU Certified

Dahua and Hikvision products are already banned in most cases.

Which specific government entities that you know of have adopted guidelines banning Hikua?

SH
Sam Hightower
May 30, 2018

As long as you do not try to hide potential security risks and mitigate what you can, I do not see an issue with giving the customer the option the make an informed decision that could allow them to save $$.

While I understand these risks, the fact the government will not allow something to be used by it's agemcies will never be a sole deciding factor in any product I use, otherwise I would throw away all my USB storage devices, all  but the black box branded KVM switch, and I am sure I could go on...

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JH
John Honovich
May 30, 2018
IPVM

I do not see an issue with giving the customer the option the make an informed decision that could allow them to save $$.

Sam, yes, that makes sense to me.

To clarify, #1, the OP here, is an end user, i.e., the 'customer'. And, to your point customer reaction will vary but I suspect the larger the end user and the more closely they work with government agencies (DHS, FBI, etc.), the more they will be uncomfortable with products the government sees as insecure or a risk.

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U
Undisclosed #2
May 30, 2018

the larger the end user and the more closely they work with government agencies (DHS, FBI, etc.), the more they will be uncomfortable with products the government sees as insecure or a risk.

Customers who manufacture parts for the US government typically have to follow strict IT policies which ensure full separation between US operations and, for example, operations in China. PCB manufacturing is an example. I agree that these companies are very likely to avoid products deemed insecure by the government, and might even be required to do so in order to be awarded further contracts.

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UM
Undisclosed Manufacturer #4
May 30, 2018

Once people heard that the Corviar was "unsafe at any speed" and the Pinto would explode if you touched the back bumper, those cars began to disappear.  Were those claim exaggerated?  Arguably, yes.  Were people safer if they bought different cars?  Again, yes.  My hope is that the same trend will happen with HIK.  Integrator and end-users both will begin to see the risk, and move to a safer product.

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U
Undisclosed #3
May 30, 2018
IPVMU Certified

Once people heard that the Corviar was "unsafe at any speed" and the Pinto would explode if you touched the back bumper... My hope is that the same trend will happen with HIK.

Be careful what you hope for ;)

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UM
Undisclosed Manufacturer #4
May 31, 2018

Wow, that HIK render is truly hideous.  The Dahua has a certain French-ness to it, but it's pretty ugly as well.

UE
Undisclosed End User #5
May 30, 2018

A security professional's job is to reduce risk. As those professionals become aware of the US government's stance, they will not want Hikvision. Hikvision will stay in homes and small businesses. They will not see growth into the enterprise level organizations. They will be #1 on Amazon. 

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JN
Justin Niewohner
May 31, 2018
IPVMU Certified

Business is business and in our business "cut-throat" is not going away.  I like to think that most of us integrators learn from our mistakes, but know its not the way the world works.  Two of my largest account up-setters are the fore-mentioned manufacturers.  You can hold one product in your left hand and the other in your right being able to clearly tell the difference in quality. (heavier is better right?)  Explain why you will not offer the light hand until your blue in the face and many under-educated board members refuse to see why paying more in some cases might actually be better.

We have consumerized <<<<-sp   ourselves so bad in the last 6-10 years its scary. When BEST Buy has a place in the professional security world with Nest and Arlo, how should we move forward?  We refuse to take a step back and sell less than secure hardware, after all isn't the whole point to make the site more secure?

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U
Undisclosed #3
Jun 01, 2018
IPVMU Certified

You can hold one product in your left hand and the other in your right being able to clearly tell the difference in quality. (heavier is better right?)

Hik is making “massive” improvements however; if not in quality, then  certainly sheer heft.

Take a look at their latest:  An 11 pound(!), foot wide, multi-imaging behemoth, a new offering that combines a stellar 17,000 pixels per dollar, with an unheard of 110 dollars per pound.

You can hold it in one hand, but as Ethan says (@1:24 second video), it “takes some muscle” ;)

UE
Undisclosed End User #6
Jun 04, 2018

As an end-user security professional, I say . . . it depends.  It depends on the industry, the application, the organization's risk tolerance levels, cost/benefit analyses, perceptions/PR (perhaps especially important for gov't contractors), network resources, etc.

I have used some Hikvision products in the past, but tend to not install them now.  Not because of real or perceived security risks from their use, but because they do not fully integrate with the VMS we use.  (I will refrain from lamenting on why is it that "ONVIF compliant" seems to mean something different to every manufacturer and VMS software provider I've come across.)

In my opinion, if an end user has a well-segmented and isolated - be it air-gapped, secure VLANs, etc. - network infrastructure and security controls in place for security camera use, it makes the issue far less relevant than for a user who hangs the devices on their general network and leaves the password at the default setting.

The real key to secure security systems is in their implementation:  design, planning, administration, policies, procedures, oversight, use of security best practices, etc.  Any poorly designed, poorly implemented IT system (and that's what camera systems are these days) is a huge security risk - it doesn't matter if you install [insert any "well-respected" camera brand] or Hikvision.

Does equipment specification play a role in securing a networked system?  Certainly.  But if the network is properly done and isolated, the camera selection plays a much smaller role in the bigger picture.  I'm not saying it has no importance, just a much smaller significance.

As an FYI to the more avid Hikvision detractors - I am neither supporting nor defending Hikvision or its products.  Neither am I willing to bash them when many of their security related issues can be avoided by properly designed, implemented, and maintained networks and security best practices (did I mention . . . change the default password!!).  I would love to use more of their products because of budgetary constraints - they offer decent to very good product lines at very competitive prices. 

So again, my response is . . . it depends.  Everyone's mileage will vary.  Everyone's opinions will vary.

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GM
Greg Masters
Jun 05, 2018

I have to agree on this point.  1. The security implementation in Dahua ans Hik products is, well, to be kind, not a selling point.  But I have noticed that many of the integrators here, as shown by their comments, consider their services highly valuable and expect most everyone to recognize that, and be willing to pay what may be thousands of dollars more for Axis, etc which are arguably better products, for a typical multi-camera install and network support.

But I have to disagree on the Dahua-bashing here.  If we are true professionals, offering quality solutions to our customers, we also owe it to them to be cost-effective on our offerings. Many customers just cannot afford what you ask.

As a professional, we as a group should have solutions for the security issues and we do owe it to customers to offer them.  Yes they will cost a little more but we can have a little of our cake and eat most of it if we think outside the box a bit.

We have had very good success with our remote installs putting cameras and NVR's behind a Intel NUC running a hardened Linux distro, and those NUC's are the only internet facing devices.  The internal cameras are on their own subnet and never see a public network. So the security vulnerabilities in the cameras are just not a practical issue.  I am sure more vulnerabilities will be discovered, it is a never-ending game.

So I suggest just stop playing it.  Put your camera networks behind a hardened server if remote access is needed.  The cost of a NUC is around 300.00, they have enough resources to handle remote access requirements over SSH and make for a very secure install.  Once we had the initial software and scripts written customizing them for a particular customer is trivial.

We have several installs using Dahua at very poor locations, considering weather and connectivity.  They have withstood extreme temperatures, rain, snow, ice and do a great job for us. And if they do succumb to the elements replacement is not a deal-breaker. The NUC's also help with mitigating the bandwidth issues and image/video processing for remote access service over slow networks.

I think our time would be better spent taking Dahua (and maybe Hik....I am not a fan) for what they are and offering our expertise to offer our customer a quality service at a reasonable price.

Thanks for listening, I do not mean to offend anyone.

 

 

 

 

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JN
Justin Niewohner
Jun 05, 2018
IPVMU Certified

You seem like you have it figured out and its recognized. (at least by myself)  I agree to a point with lower cost alternatives and am faced with them all too often.  We use quite a bit of Q-series Hanwha and feel that it fits the bill more so than not.  Margins can be good, but total cost per camera can remain relatively low while still providing a quality product.  This might be ignorance to some, but offering the Dahua mini bullets that get re branded by who knows how many other companies and fit in the palm of your hand just doesn't sit well with us.  

 

Primarily the product feels and looks cheap, when a NEST ODcam has (in my opinion) a higher degree of quality and fit and finish how should we justify selling such low end product to customers at any rate?  (no we don't sell Nest)  At some point, is a kit from Sams Club or Costco going to exceed the quality for value that some of these "professional" solutions are? 

 

I understand its one opinion over a product line, but margins are not worth the headache of returns, foggy lenses, bad mounts, ect.  We are in the Midwest and weather swings a big pendulum in the spring and fall seasons. some products just don't perform like others.

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U
Undisclosed #7
Jun 04, 2018

I would let my customer know what is going on, and provide details on alternatives.

But - I am wondering what impact this will have in Canada. Will our government follow suit?

What if, for example, a Canadian airport is using a Hik or Dahua video solution to monitor an area where there is US Customs pre-clearance?

Will Hik and Dahua try to "dump" excess product into Canada and further erode pricing?

Will OEMs make North America wide changes or have separate Canada/US product lines?

Probably too much to worry about until this becomes a final law, but just thinking...

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MT
Michael Terrizzi
Jun 05, 2018

I’m glad to see you not use their products. They keep me competitive. 

Any product has security flaws and your delusional if you don’t think so or don’t know how to secure a network. if you think that Mr government says so that you shouldn’t do something. 

Take medical marijuana, it’s illegal to the federal government yet its legal at the state level and your sure as shit I’m going to work for this brand new industry. 

Best of luck

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Avatar
Daniel S-T
Jun 05, 2018

Hasn't it been proven there are thing within the HIK Vision cameras that will find their way back to China? As well as all sorts of exploits and back doors. Your average integrator is not going to have the expertise to properly secure about that, and you will need a whack of extra hardware now that will negate any cost savings by using HIK Visions.

Now you're talking about adding high level firewalls, and possibly layer 2 or 3 switches to make sure none of those back doors or exploits can be used.

What steps are you taking to secure your networks where you provide HIK Vision products, I am curious.

UE
Undisclosed End User #1
Jun 05, 2018

I guess you are in sales. The difference is I am a security PROFESSIONAL.

(I DONT KNOW YOU AND I AM NOT JUDGING YOUR CHARACTER BUT I AM JUDGING YOUR POST WHICH GIVES ME THIS OPINION/QUESTIONS I AM RESPONDING WITH) 

I work from a different moral and ethical compass than you do I guess. There is state law and there is federal law. We could debate the pro and con of medical or recreational marijuana, but the fact is it is not federally legal. I am sure the law will be changed but until then, why would I support an industry which is "breaking" the law of the land or compromising my community? You sound like a hustler, you are going to take advantage of an opportunity regardless of the legality. Why would I trust you to be my integrator? Would you compromise my security if someone paid you enough? What about the small mom and pop customer? Will you sell them out for a good return? Do you think they have the "smarts" to properly configure their network? Will you manage their network to do it properly? Will you cut corners to make the sale or profit?

The FED does not dictate what I do or don't install. But do I want a lawsuit later on and it comes out I was installing a product with a known vulnerability or "banned" by my own government?

We have industry best practices, and standards and guidelines. If I wish to install an ATM without lighting because the local municipality or the state had no code regarding ATM lighting, I could. I wont be arrested. I broke no laws. But wait until I have a robbery at that ATM and it comes out I did not properly light the ATM based on industry best practices. Brand reputation gone and $$$$$$$+ judgement against my organization because I was trying to same $.

What about just doing the right thing? ... which isn't always the easiest or cheapest.

This is why this discussion continues. Different moral compasses.

 

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UI
Undisclosed Integrator #8
Jun 05, 2018

No one has banned Hikvison or Dahua, the idea has been brought to the table but there is no ban. Mr. Trump plays strategy games well, he has signed nothing, Hikvision will remain #1, increase their footprint on the american market and become a more formidable opponent than ever before.

NOTICE: This comment has been moved to its own discussion: No One Has Banned Hikvison Or Dahua. Hikvision Will Remain #1, Increase Their Footprint On The American Market And Become A More Formidable Opponent Than Ever Before.

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UI
Undisclosed Integrator #9
Jun 05, 2018

This isn't black and white IMO. I wish it was. We used to sell a lot of Hikvision up until just over two years ago when we started to cut back due to learning they were owned by the Chinese government. As we saw more hacks we were happy we made that decision to back off. Hikvision is like a drug, they are good and inexpensive. We all know Hikvision sells quality products, Hikvisions problem is they're owned by the Chinese government and there's risk associated with that. Hikvisions problem ISNT their products quality. That's what has made it difficult to leave them. For months after making the decision to leave Hikvision I felt I was selling inferior products that cost more, I felt like I wasn't providing my customers with a great end product. It took me a year to find a product that was both reasonably priced and almost the quality of Hikvision. We finally have a solid solution of a VMS and camera line that is not made in China. Price is about 10% higher and the quality of the camera is almost what the Hikvision was. Only downfall is the bitrate, Hikvisions bitrate is a fraction of this other companies, but I am willing to eat that cost of additional storage. 

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WG
Wesley Gosnell
Jun 07, 2018

At this point, I'm more surprised that no one has brought up the fact that about 65/70% of Dahua's US biz is through OEM'ing to other manufacturers.

Panasonic, Bosch, FLIR - the list goes on and on.  My point?  What happens to Dahua (and HIK) when their OEM partners go looking for someone not on the "bad manufacturers gov't watch list" to produce the camera's they OEM and resell?  Dahua takes a massive hit.

I read it earlier on this thread and agree - I could very well see HIK being the new #1 on Amazon for consumer-based security applications in the near future.

JH
John Honovich
Jun 07, 2018
IPVM

Wesley, yes, the OEMing is definitely an issue, one that we have brought up most recently here - Remove Dahua and Hikvision Gov Installs Required By US House Bill Ban

As for FLIR, as a point of fact, FLIR sold their Dahua OEM business back to Dahua earlier this year.

And, I do agree with you, Dahua and Hikvision both have risk for their OEM business but who do they switch to? Sunell? TVT? 

As for Hikvision on consumer, Hikvision has shown no ability to compete on consumer brand (i.e. Dropcam, Nest, Ring, Arlo, etc.). 

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