How Can I Improve On Downloading Video From Avigilon Rialtos?

When exporting long files of video to customers to view, we have been challenged with finding good software that can handle 1000+ 15 sec video clips without crashing. Customer also likes to have the ability to fast forward the video. For these reasons we have found the Avigilon viewer and the free Movie Maker in Windows unsatisfactory. Can anyone recommend better stitching software that would allow a customer to easily view a large (12hr) video in vlc? Ideally it would be better to find software that could download directly from Rialto as one continuous clip - Any suggestions?

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