Like so many of you, I'm the 'security system guy' among my circle of friends.
Last night, a friend asked me to tell him what was wrong with his cameras from a system that is about three years old. In an attempt to speed things up, I asked him what the problem was, but he insisted I come to his business to get the 'full problem'.
When I got there, it was night. He pointed to a 4X4 display of cameras on a monitor and asked me 'Why do half of these cameras randomly turn black & white while half are color?"
I looked for a second, and I explained the ones that are black and white are outside where it is dark, and the night mode is monochromatic. The color ones stay color because they're inside where it is brightly lit. I told him it was not random, and that it happens every day.
He looked at me in disbelief and told me I was incorrect. To prove my point, we looked at recordings for the past four or five days. After that, he just kind of shrugged his shoulders, thanked me, and asked me not to tell our friends the story.
Do any of you have a painful or funny service anecdote?