Subscriber Discussion

Hikvision False Alerts

GH
Greg Haynes
•May 04, 2016

Have a 12mm bullet DS-2CD2012-I Hikvision camera watching a driveway. It is giving false alerts very often. Playback shows nothing. I have line crossing setup with it set low on the sensitivity. Using a Hikvision DS-7608NI-E2 NVR. I need a better camera that will do line crossing without so many false alerts.

Can anyone recommend a better camera that will not throw so many false alerts.

I assume since this is the lowest price camera I need to spend a little more to get reliable detection?

Prefer a 12MM outdoor bullet, can use varifocal but is not needed. Will use anything reliable.

Thanks!!!!

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Ethan Ace
•May 04, 2016

Hey Greg, can you possibly post a screenshot of the line setup? It would help in figuring out some issues. I've seen some of the Hikvision analytics work fairly well, but they tended to take tweaking in our tests to reject those issues.

What time of day are your false alerts coming? Day? Night? Both?

GH
Greg Haynes
•May 04, 2016
In reply to Ethan Ace

daytime are the only false alerts, i will try to get a screen shot asap, might be a day, I will have to go to the site, no remote access

JH
John Honovich
•May 04, 2016
IPVM
In reply to Greg Haynes

What appears to be causing the false alerts? Do you see specific objects or phenomenon (shadows, trees, leaves, wind, rain, etc., etc.)?

GH
Greg Haynes
•May 05, 2016
In reply to John Honovich

no shadows, objects, trees are pretty far off, can't see anything in the replay

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Jon Dillabaugh
•May 05, 2016
Pro Focus LLC

What version of firmware are you running? I would try upgrading that as a first step.

GH
Greg Haynes
•May 05, 2016

newest, 5.3

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