Hikvision Complaint - Get Manufacturers To Fight Over You On Linkedin?

JH
John Honovich
Jan 12, 2018
IPVM

Check it out:

[Update: now at 45 likes and 117 comments and counting]

I've seen a growing trend of LinkedIn posts where dealers will publicly call out their manufacturer and rival manufacturers will run and happily fight to replace the manufacturer. Indeed, in this case, 1 day, 22 likes, 73 comments, quite a response.

What do you think? Smart tactic? Bad manners? It's certainly getting attention.

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U
Undisclosed #1
Jan 12, 2018
IPVMU Certified

Got Hik’s attention as well:

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(1)
JH
John Honovich
Jan 12, 2018
IPVM

And has gotten many other Hik detractors to pile on:

 

(1)
U
Undisclosed #1
Jan 12, 2018
IPVMU Certified

Many different brands offered up, but Dahua seems to be the #1 suggestion.  Even Cisco got a couple mentions...

Avatar
Brian Karas
Jan 12, 2018
IPVM

Even Cisco got a couple mentions...

Sure, it cuts the labor way down. Where 41K buys a lot of Hik cameras, that is a small amount of Meraki gear, install goes much faster when your budget will only cover 1/4 the equipment.

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U
Undisclosed #1
Jan 12, 2018
IPVMU Certified

Sure, it cuts the labor way down.

Friday afternoon and everybody’s a comedian I see ;)

(1)
BP
Bas Poiesz
Jan 12, 2018

If all the resources to solve the issue with your current supplier have been exhausted... fair game.

Some installers/integrators use a tactic to complain about one, to get the other to run harder and get more benifits. They repeat this time and time again as a strategy to get the lowest price.

To me the first is legit, the second is not the company you wan't to be in business with.

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AB
Alexander Bakke
Jan 12, 2018

I'm more interested to hear what piece of paper he waited six months for.

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U
Undisclosed #1
Jan 12, 2018
IPVMU Certified

 

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Avatar
Mark Espenschied
Jan 15, 2018

If anyone still questions the ability to do business through social media in the B2B sector, you are now officially out of touch with the times.

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UI
Undisclosed Integrator #2
Jan 31, 2018

So this is business you'd really want?

Call me cynical - but I wonder if there is another side to this story:

Failed Previous Companies 

Notice to be Struck Off 

I note the strike off notice has been temporarily suspended - but I think that any distributor would raise an eyebrow with this financial information against a $58k order?

The information is freely and widely available within the public domain - just a shame LinkedIn contributors failed to bother. If they had, I wonder how many would be rushing to process the order. 

This public information is usually used to assess credit risk - I'm guessing a supplier will have taken note of this? Just a thought....

JH
John Honovich
Jan 31, 2018
IPVM

#2, those are good points. I agree with you that the integrator's overall exchange were weird. More recently, that integrator posted an update saying he received his Hikvision certificate:

To your point about being beware of potential dealer customers, I agree.

The broader point, though, still remains, complaining about manufacturers on LinkedIn is becoming a force. His original complaint post was likely viewed tens of thousands of times, given comparably liked and commented LinkedIn posts.

Serious question, if you were Hikvision would you drop him as a dealer because of his public criticism or try to win him back?

UI
Undisclosed Integrator #2
Jan 31, 2018

Personally, given the credit risk I wouldn't want the business and to be honest - given the exchanges on LinkedIn, the loss of business would not be painful.

At the end of the day its a commercial decision and as we don't know what he has been spending to date - we don't know the value of the account.

Bet getting back to the thrust of the article - I'd expect to lose my VASP status with any manufacturer after attacking them whilst not disclosing other reasons that may relevant to the ongoing issues.

If i was hedging my bets, given the Companies House information - I'd see this as an "excuse" for the next liquidation event....

JH
John Honovich
Jan 20, 2018
IPVM

And now the worst part of LinkedIn - completely absurd recommendations:

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