Having Problems Accessing Illustra Cameras....

Hello,

I am trying to focus/aim 22 illustra IP cams at a new install. One of which is i610LT-D111-T10A17000245 series. I can't see video via the illustra web page and I can't zoom out/in when I click on the appropriate icon. I contacted AD support and they said I needed to update Java, turn on compatibility mode, un-check something in "trusted sites". Extremely frustrating. Give me AXIS cameras anytime!!

If someone can point me in the right direction, it would be much appreciated.

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