Has Anyone Tried To Download Info From Pelco - AKA Schneider Electric Download Center?

Just tried to download a manual for one of our old DVR’s from the Pelco site which then sent me to the Schneider site. It didn't like my old Pelco log in credentials and made me set up a new password. When I tried to enter my new password it told me I could not use the same password as my old password (never mind that it had just told me that password was not valid). New password set. Log in and click download. Here is the message I got:

Are you kidding me? I already jumped through more hoops than I ever should have had to and this is where I end up?

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