I've been using Teamviewer for several years and am happy with it. It's free for personal use, otherwise it costs for commercial purposes.
Using TeamViewer as well, have been for years, really like it. It's a bit spendy to buy the commercial version, BUT it's a one-time expense; all the similar services I looked at (including LMI) charge a monthly fee that ends up costing more very quickly.
Teamviewer for adhoc once off. Google Chrome Remote Desktop for long term.
TeamViewer is the way to go (been using them for 4 years now). Easy to use/setup, no reoccuring payments and solid mobile app for most platforms.
For those recommending TeamViewer, one person mentioned that "[TeamViewer] doesn’t allow the PC to be unattended on the other end - not running as a service." Is that correct?
Bomgar is very good. Can control anything you want. It is enterprise level and definately not free though.
Nelly Security | 01/22/14 02:05pm
we use teamviewer as well but they have started kicking us off after 2 minutes due to suspected commercial use. the fee that they want is highway robbery. and plus if i have to pay again for an upgraded version as another poster mentioned then thats just lame.
Seneca | IPVMU Certified | 01/22/14 02:14pm
Our Customer Service department uses AMMYY...which still shows a free version on their web site.
I will post yet again in favor of TeamViewer. I have used that service for years and really have no complaints about it.
IPVMU Certified | 01/22/14 06:06pm
We use TeamViewer at our company and have no complaints about it. I think the price is fair for what you are getting back. Charge a remote configuration fee to your customers if necessary to cover your cost, you will pay for it in a short while.
"Central customers will not be impacted by this change. They can continue to add free hosts and purchase as many host-level Pro subscriptions as they want.
Please note that your Central subscription will renew at the tiered price, based on the number of Free computers in your account. "
This message applies to LMI Central subscribers. Source: LMI Rep.
IPVMU Certified | 01/23/14 11:25am
offers - like TeamViewer - free usage on personal use, and some annual pricing.
I'm personally working with it for a while, definitely worth a look.
We have been using Teamviewer for several years, with a paid license. As mentionned before, it is too bad that we cannot upgrade to newer versions unless we pay again. As we need to do technical support on computers that we sell, we install the same old version on those computers as they go out.
The downside of such a service is that you need the computer to have access to the Internet, and also, it must be in an environment where security rules are not too thight. In large companies, that kind of service is prohibited and if the service is found on the network, the actual port of that machine will be turned off.
When security rules do not permit Teamviewer (and all other web connections), we use VNC which requires configuration in the network, but it is much faster than Teamviewer, on the other hand it does not allow for file transfer unless you use Ultra VNC, but then, latency becomes a problem.
IPVMU Certified | 01/27/14 01:04pm
We use a product called ScreenConnect. I evaluated it against Teamviewer and it was a better fit for a corporate environment. Pricing is based per technician so you only have to purchase a few administrator licenses to take advantage of the full feature set.
The comments seem to universally recommend 3rd party HTML services. Does anyone use SSH coupled with SPA for secure network access?
TeamViewer does offer a month to month payment option (no contract needed)