Subscriber Discussion

False Alarm Caused By Camera's White Light?

UI
Undisclosed Integrator #1
•Jan 01, 2022

A customer's security system has a wireless passive infrared detector in one room, mounted in a corner looking inward. In this room, there are window blinds that automatically raise on a schedule. The customer self installed a Nest camera in the room facing the motion detector to capture a bank of windows. At 6:00AM the blinds raise on schedule and, simultaneously, an alarm is generated from wireless PIR. It's still dark outside at this time. The customer is away, was notified about the alarm activation, and subsequently looked at the Nest video. They see what appears to be a white light reflecting back at the camera from the interior window next to the PIR. The customer reports the blinds and the Nest camera have been operating in the home, installed earlier this year, without a problem from the alarm system until now.

My hypothesis;

**********, **** *** **** ****** **** motion (****** ***** ******) ** ******* the ****** ***** ** ***** ****** mode, *** ********* **'* ***** *****, which ** ******** ** *** ***, to ********** *** *** **** ********. This ***** ***** ******* *** ***, which ******** *** *****. **** *****'* happen ********, ***** *** **** **** in ***** *** ***** ** *** affected ** *** ********* ******* ** the ****** *** *** ***** ***** activation. **********, *** **** ****** ***** on **'* ***** ***** ***** ** the ******* ***** ** *** ****. Also, *** ****** ******** ******* **** change *** ******* *** **** ******* did *** ******* ******* ** *** year.

****** **** ********** ********* **** ****?

U
Undisclosed #2
•Jan 01, 2022

*'** ***** *** **** **********, *** I'm ** *** **** ******* ****** so ****** **** ***'* **** ***** to ** *** ** ******** ** my *****.

**** *****'* ****** ********, ***** *** some **** ** ***** *** ***** is *** ******** ** *** ********* raising ** *** ****** *** *** white ***** **********.

**** ** *** **** *********** **** I *****...

******** **** *** *** ** ************ reproduced *** ******** **** ** ****.

**** *** **** ****** **** ****** (blinds ***** ******) ** ******* *** motion ***** ** ***** ****** ****, and ********* **'* ***** *****, ***** is ******** ** *** ***...**** ***** light ******* *** ***, ***** ******** the *****.

** **** *** *** **** **** it ****** ** ********* ***, **?

*** ****** ******** ******* **** ****** may ******* *** **** ******* *** not ******* ******* ** *** ****.

********. ** *** ******* ***** ***** DST, ** ** ***** **** ** 6am **** *** ****** ****?

** **'* ***** ****, **** * have ** ****** *** *** ************ problem.

** **'* ***** *** ** *** after ***, ***** ** ******* **** on ***** **** *** *** ****** days, ** **** *****?

(1)
UI
Undisclosed Integrator #1
•Jan 02, 2022
In reply to Undisclosed #2

*'** **** ** **** ******** *** 30+ ***** *** ***** ****** **** my *********. * ***** *** ****** of *** ***** ** ***. *** customer *** ***** *** *****, *** and **** *** ****** *** ***** is *********, ***** *********** ** *** blinds ****** *** *** ****** ***** light **********. *** *** ** ******** 315Mhz, * ******* *** **** ****** is ****, *** ****** ***** ** Zigbee, *****, ** ********* ****, ** there ** * ****** *********** ** RF ************.

* ***** *** ******** ** ******* the ****** *** *** *** *** if **** ****** *** *******. * think ********* *** ****** ** ******** later ** *** ******* **** ***** is ******* ******** ***** ***** *** problem. *** **** ******* *** ****** should ** **** ******** ** ********* prior ** **** ** ***** * problem ** *** ***** ** *** day.

UI
Undisclosed Integrator #3
•Jan 02, 2022

** ******* *** ****** ******** ** aimed ** * ****** ** * read **** *********. ** **, ****’* your *****. **** *** ***.

UI
Undisclosed Integrator #1
•Jan 02, 2022
In reply to Undisclosed Integrator #3

********, **, *** *** ** *** aimed ** *** *******. ** ***** sentence ** ** ******* ****:

"* ********'* ******** ****** *** * wireless ******* ******** ******** ** *** room, ******* ** * ****** ******* inward."

** ************ ******, *** *******, *** been ** ***** *** ****** ********* at ******* ** *** *** ****** and *******, ** *** **********, *** trigger ****.

***'** ******** ******** ** *** **** camera, ***** *** ******** ********* *****, which **** ***** ** * **** of *******.

"*** ******** **** ********* * **** camera ** *** **** ****** *** motion ******** ** ******* * **** of *******."

**, **** *** ******** ******** ***** I ********* **** **** ****, ** to **** ***** ******. *** *** point ** ** **** ** ** discuss ** ***** **** **** ***** installers *** *** ** ******** *** when ****** ** ************ * ***** alarm *********. **** *** ******* ************* the ******, ***** ****** **** ****** alarm *************. **** ***'*** **** *** understand *** *******, *** **** **** at *** ***** ****** ** ***** the *****.

**** **** ******** ******* ** ** the ********* **** ******* *** ***** they *** ** *** ***** *** a ****** ********** ***** **** ******* the ********, ******** *** ****. **** did *** **** *** **** ****** was ********** *** ***** ***** * pointing ** ***.

*'* ********* **** *** ****** ****** the *** ** *******, *** ********* blinds ****** *** ********, ***** *** Nest ****** ****** ** ** **'* night ****** ****, **** *** **** camera ********* **'* ***** *****, *** to **** ********, ***** ********* *** PIR. **, ** ******** ***** ** move * ***** ** ****** ** the **** ******. **, **** *** adjust *** ******** *** *** ****** so ****'** *** ***** ****** ** lowered ** *** ***** ** ********.

(1)
(1)
U
Undisclosed #2
•Jan 02, 2022

**** *** **** ****** ********* **'* white *****, *** ** **** ********

* ******* **** **** ***'* * competition *** ** *** **** ***** if **** ****** **** ****** ****** the *******, **** ** *** **** move ** **** *** *****.

*** ** **** ******* ***** ** still ******** ** *** *** ******* doesn't ***** ***** ***.

* ***** *****/******* *** ***** ***** to ***** **** ********** ****** * moved *** ******. ; )

UI
Undisclosed Integrator #1
•Jan 02, 2022
In reply to Undisclosed #2

** ***** ******** **** ** ********, I ***** **** ** ******* *** motorized ****** ** *** **** ***** light *******, ***** **** *** ** remotely. **** *** **** **** ****. Since *** ***** *****, *** ****** has **** ***** ** *** **** mode ***, ** ***, ** ***** alarm **** **** ********.

** *******, *** ****** *** *** system *** *** ****** ******** ***** be ********** ** ******* ******** **** the ****** *** ******. ** **'* dark ** *** ****, *** **** cam **** ******** *** ***** ***** to ******* *** *****. ********, ******** savings ****, *** ***** ******** ** the ******, *** ****** *** ******* light ** *** ****, ** **** might ********* **** *** **** *** decides ** ***** ** *** **'* white ***** *******.

* ***'* **** ** *** ******** changed ***** **** ****** ** ********* blind ******** ****** **** **** ** their ****, ***** ***** ** * contributing ******. ** ******* ** ********** in **** ******** ***** ** ************* causes, ******** **********, ****** **** *** placement ** ********** ********* ** *** PIR.

*'* *** **** ***, ** ***** of "**** ******* *****", * **** to **** **** * **** *** problem ********* ********** *** ********* ****** I ******** ** ********. ***** * didn't ******* *** ******, *'** ***** it ** ** *** ********, *** installed **, ** **** **. **** now *'** ******* **** ***** ****** the ****** ** *** *** ** they ****** ** *** **'* ***** Light *******.

(1)
U
Undisclosed #2
•Jan 02, 2022
In reply to Undisclosed Integrator #1

* ***** **** ** ******* *** motorized *********** **** ***** ***** *******, ***** they *** ** ********.

* **** *** * **** **** clap **** *** ****** '**'...

**** *** **** **** ****.

(1)
UI
Undisclosed Integrator #1
•Jan 02, 2022
In reply to Undisclosed #2

**, *** *** ********** * ****** have **** **** ** ******* **********? I ***'* *** *** ****. *** sequence ** ****** ***** ** *** #1 ****** ******, #* ****** ******* and ********** ***** *****, #* *** triggering ******* ** *** ***** *****. Eliminating ****** #* ** #* **** do **. ** **** **** *** blinds ** **** ***** ****'** ****, then **** *** *** ******'* ***** Light *******. ** **** **** ** catch * **** ***** ** * burglar, **** **** *** *** ********* blinds *** ***** *** ****** *****.

**, ****** *** ** **** **** rationale ** *** ***** ****. *'* like ** *** *** ********** ***.

UI
Undisclosed Integrator #4
•Jan 02, 2022
In reply to Undisclosed Integrator #1

"#3 *** ********** ******* ** *** ***** *****"

*** *** ** *** ***** ********* by ***** ***

**** **** "***** ***" *** **

(1)
U
Undisclosed #2
•Jan 02, 2022
In reply to Undisclosed Integrator #1

**, **, **! * **** ******* for **** '**' ********* **** ** **.

*** **** ****** **** **** *** variable ** * **** **** ***************.

*** ******** **** *** ******* '**** may **** **** ****' ***** **** you ***** ***'* *** ***** ** the *** ****** ** *** *****.

******* *** *********.

(1)
UI
Undisclosed Integrator #1
•Jan 02, 2022
In reply to Undisclosed #2

* *****, ***** *** *** **********.

UI
Undisclosed Integrator #5
•Jan 02, 2022

**** *** **** ****** **** **** IR ** ******** ** *** ***** light?

UI
Undisclosed Integrator #1
•Jan 03, 2022
In reply to Undisclosed Integrator #5

* **** ** ****, * *** not ******* *** ****** *** *** customer **** ******** ** ** ** a **** ******. *'** **** ******* online ** *** **** ******** *** indoor **** ****** ***. * ******* it *** * ********* ***** ***** feature ***** **** ******* **, ***** is **** *'** **** ** ******* other *******. *** ***** *** ******** sent ** ** ***** **** ******* to ** * ***** *****, *** now *'* ********* ** *'* **** seeing *** ********** ** *** ** bouncing **** **** *** ******. ** this ****** **** *** ******* **, then **** ******* **** ***** ************* and *'* ********** *** ********* ****** might ** *** **** *****, **** as ********* ** **** **** ** RF ************. ****, *'* ***** *** ruling *** * ******* **** *** PIR , ***** *** **** ******* fine *** * ****.

UI
Undisclosed Integrator #4
•Jan 03, 2022
In reply to Undisclosed Integrator #1

* *** ****** *** ********* ****** create ***** **** "**********" ** ******* PIR.

UI
Undisclosed Integrator #5
•Jan 04, 2022
In reply to Undisclosed Integrator #1

*'* **** ******* **** **** ***** be ****** *******.

** *** ****** *** **, *** your ** ****** ** ******* *** changes ** **, *** *** ** shuts *** ********....

U
Undisclosed #6
•Jan 03, 2022

** ***** * *** **** ************ in **** ************, *** ** ******* number ******* **** **** **** **** thread *** ***** *** ** ***** - *** * ********-******* ******* ****** by * $*** ******. * **** he ** ****** *** **** ** troubleshoot ****.

UI
Undisclosed Integrator #1
•Jan 03, 2022
In reply to Undisclosed #6

* **** ***** ***** ** ****** to ** * ********* ****** ** time *** ******, ****** **** ****** going ** *** **** *** ********* something **** ***** *** ***** *** problem. *** **** ******, ***'** ************ in **** ************ ** **** *** thread, **** ******** ********* **** ** find **** *** ******* *** *** resolved. *'* ****** ****** *** **** "brainstorming" **** ******* * ***** **** and ***** ******** ***** ****** ******* stumbling **** *** ***. * ***'* tell *** *** **** ***** * customer ***** **** ** *****, ****** they **** ****'* *****, *** **** times ** ***** *** **** *** wrong.

*** $*** ****** *** *** ** a *****, ***** ** *** ********* blinds, ** ***** ** * ****** PIR, *** ********* ** *** ********* blinds *** ****** ** ******* *** PIR. ***** **** **** *** *** require * ******* ****.

Avatar
Steve Stowe
•Jan 03, 2022

***** *** "****" *** *** ** that ** **** *** *** *** camera ***** ** ** ****?

Avatar
Gert Molkens
•Jan 04, 2022
IPVMU Certified

** ***** *** ******* ********** ** in *** ********* ** *** ****** so **** ***** ******** ****** * 'moving **** ******' **** ***** ** triggering *** ***?

******* ***** **** *** ** *********, trying ** ****** **** *** ******** at * **** *** **** ********** that *** **** ** ******** ******* over **** ** *** *************.

* ***** **'** ** ****** **** of **** **** ** ****** ** more *** **** ** ***** ******* become * ********* *** *** ********* by *** ***** **********. *** **** Nest ******* *** *** **** *** for ******** **** **** ******** ******* and ********** *********

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