We've had to service one and add a card reader to one that was installed by a local competitor who was not responsive to service or sales request. Support isnt terrible from what I heard, no idea on pricing, and it doesn't integrate with the schools current VMS (Genetec), and therefore will soon be replaced...
Sorry, not much help, but I have seen one in the wild.
They support the NDE series also. This is a game changer. Installed a few merc doors on their software. "Triggers and Procedures" were a complicated process to get things to function on a schedule when some of this stuff should have been built in but the last version i used was 2.0 (3 years ago ) and they have made some updates since then, so I can really speak to how well the software works.
IPVMU Certified | 04/18/16 01:27pm
We have worked with it some out in my area, both the old form (though only one system, and then it got upgraded), and a few of the Premysis systems. The boards themselves aren't bad, especially now that they are Mercury. Software wise though there are some shortcomings (such as programming in lockdown is a very tricky and feels almost like a workaround rather then a built in feature).
Support wise I will have to give them a lot of credit, they are really good at walking people through things (I took the certification class and then didn't touch an Identicard system for almost 8 months so there were some things I had forgotten, they walked me through it all without anything)