Executives And Engineers Spied On Customers' Ring Cameras

From The Intercept:

Beginning in 2016, according to one source, Ring provided its Ukraine-based research and development team virtually unfettered access to a folder on Amazon’s S3 cloud storage service that contained every video created by every Ring camera around the world. This would amount to an enormous list of highly sensitive files that could be easily browsed and viewed. Downloading and sharing these customer video files would have required little more than a click...

Ring unnecessarily provided executives and engineers in the U.S. with highly privileged access to the company’s technical support video portal, allowing unfiltered, round-the-clock live feeds from some customer cameras, regardless of whether they needed access to this extremely sensitive data to do their jobs. For someone who’d been given this top-level access... only a Ring customer’s email address was required to watch cameras from that person’s home...

The source also recounted instances of Ring engineers “teasing each other about who they brought home” after romantic dates. Although the engineers in question were aware that they were being surveilled by their co-workers in real time, the source questioned whether their companions were similarly informed.

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