I dont think its fully released. There was alot of setup involved and you will most likely need to inquiry Tyco to get ESM setup and add servers.
Inquire here https://www.exacq.com/products/cloud/form/
There definately a point to selling ESM to a company and Exacq Cloud.
ESM is for corporate enviroments that want details emails, configurations and notifcations on an enterprise level
Exacq Cloud is for small installs where the intergrator would be on the only one notified.
Requires a valid SSA right now.
Im monitoring about 40 machines with 1000+ cameras.
It does require some specific information in outbound configuration but I cant divulge my details. Each integratior needs their own instance.
Its been the best thing since sliced bread and has allow me to capture a customer base that cant monitor their own cameras all the time.
we dont charge for the service right now as we havent figured out a SLA or a cost that Exacq might charge us in the future.