Member Discussion

Exacq Client And H265

Hello

Has anyone experience crashing of client when setting certain Cameras to H265 in Exacq. For me on few installs it depends on the make/manufacturer. Also depends on the machine as well. I always thought it was due to older processors or windows update. Doesn't happen all the time just every once awhile I'll have issues with Green screen or complete crash of client on few window 10 machines. I switch it back to H264 everything is good. I have had it with Vivotek, Hanwha, Axis, Hikvision it also happens on the Exacq server as well. One was crashing the client so bad I had to go to the camera to switch the streaming profile to H264 to fix it.

Anyone else experiencing this were you able to fix it by any other settings? And was able to continue using H265?

Models of camera I have so far

Axis M2026-LE MKII Worked on the server client but remote client surface pro Intel I7 Machine would not pull up them until H264 was set on the cameras via the client.

Vivotek CC9381 Crash Client directly on server Had to switch back to H264 on the camera it self

Exacq Vision 19.12.6.0 Server

Client 19.12.4.0

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