DW Spectrum/Network Optix iPhone App Issues With 4K Cameras

Hi guys,

I'm having issues with The DW Spectrum app for iPhone when trying to view 4K cameras. The thumbnail shows up but when I go to full screen it shows loading for a while. Sometimes the camera starts showing and sometimes it just keeps loading. I tried this remotely as well as on the local network with the same results. Some cameras are set with h.264+ on and some are set off with the same results.

Anyone else experiencing this? Any ideas on resolving this?

I tried changing the bitrate of the cameras to a lower setting but still getting the same results.

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